macbook pro retina broken!!!

I just bought this Macbook pro 13'' retina a week ago

The display broken like this (Video : https://www.youtube.com/watch?v=ec-G2X9YMV4 )

User uploaded file

What can I do next ?

MacBook Pro (Retina, 13-inch, Mid 2014), OS X Yosemite (10.10.2)

Posted on Mar 23, 2015 11:00 AM

Reply
3 replies

Mar 25, 2015 1:58 AM in response to XJuSt4FunX

Hello there,

I just had a look to your retina display and i think and i am quite sure its't your display causing the problem. It be either of these two problem:

1. There could be some software issue which can easily be fixed by reinstalling the OS X.

2. It could be your Iris Pro graphics, it might not be working well which is a hardware problem. Does it happen to all the programs on your Mac? Have a close look. If i happens only when browsing try using some other internet browser and check the exact same website where you previously had issues in. If seems the problem hasn't been solved run on built system diagnostic and see if there is any code. Check this links which will help to understand the program. Using Apple Diagnostics. If get any code after the diagnostic has been done go to this page to check what does your code mean Apple Diagnostics: Reference codes .


*NOTE: If you have any graphics failure the only way to get this fixed is by changing the logic board!


Hope it helps.

Regards.

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macbook pro retina broken!!!

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