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Mar 26, 2015 6:57 AM in response to stacie08by joe_7399,Hi stacie08,
Welcome to the Apple Support Communities!
I understand that you would like to sync videos from your Windows computer to your iPhone, but are receiving an alert that the format is not compatible. In this situation, I would recommend reading over the attached article and using the information within to convert these videos to the correct format using iTunes.
iTunes: Videos may be unable to sync to iPhone, iPad, or iPod - Apple Support
Best regards,
Joe
