keyboard shortcuts are gone

Not sure if this was due to a recent upgrade or what - All I have in my System Preferences > Keyboard > Text are my own personally-created keyboard shortcuts. All the system-installed ones (like for smart fractions and replacing (c) with the copyright symbol) are gone. Tried calling Apple Support but it wasn't a familiar problem to them and they figured it might have been a recent Yosemite upgrade that did it. Anybody out there have this same issue? If it was my personal ones that were gone, I could at least recreate them, but how do you type a smart fraction for one-half without just typing the shortcut phrase, "1/2"?

MacBook Pro (15-inch Mid 2010), OS X Mavericks (10.9.1), Preview app

Posted on Mar 23, 2015 10:10 AM

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8 replies

Mar 23, 2015 11:49 AM in response to léonie

Yeah, this was the first time I'd noticed it. Weird thing is, I observed the exact opposite (the preinstalled shortcuts appearing, my personally made ones gone) about a week ago. I called Apple Support and we ended up signing me out of iCloud on my MacBook and signing back in and they were back. Then I noticed the fractions not updating to smart fractions as I was typing today and that led me to discover last week's situation had inexplicably reversed. So I have no idea.

Mar 23, 2015 11:54 AM in response to venturer16

venturer16 wrote:


I called Apple Support and we ended up signing me out of iCloud on my MacBook and signing back in and they were back. Then I noticed the fractions not updating to smart fractions as I was typing today and that led me to discover last week's situation had inexplicably reversed. So I have no idea.



How many systems do you have on your iCloud account? It sounds like it could be sporadic syncing with a device which does have the shortcuts and one that doesn't. Or just buggy synching....

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keyboard shortcuts are gone

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