I am running Windows 7 - 64 bit. I updated iTunes and it would not run. I would get the message - Not Responding. I removed iTunes and then reinstalled it and I am still getting the same issue. What do I need to do to get this fixed?
HP Pavilion g Series-OTHER, Windows 7
Hello MofromBenLomond,
Thanks for using Apple Support Communities.
To help resolve this issue where iTunes is becoming unresponsive, I'd like you to please follow the directions in the article below.
Have a good one,
Alex H.
I actually installed version 12.1.1.4 and now my system is working properly. Is this the most up to date version or an older version?
Howdy,
The best way to find out if you have the most up to date version of iTunes is to follow these steps below.
Windows
- Open iTunes.
- If the menu bar isn't showing, hold down the Control and B keys to open it. Learn more about the iTunes for Windows menu bar.
- From the menu bar, choose Help > Check for Updates.
- Follow the prompts to install the latest version.
If you are not prompted to install a new version of iTunes, you already have the latest version your operating system can support. See the System Requirements on the iTunes download page.
Get the latest version of iTunes - Apple Support
Take care,
Alex H.
iTunes is not resonding after updating
