Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Was given used ipod 5 touch. Is disabled. Help?

I have a ipod touch that is disabled. No luck resetting back to factory settings.


Have turned off. Held down button. I get to the ipod library icon. Then nothing.


Any ideas??

iPod touch

Posted on Mar 23, 2015 2:08 PM

Reply
1 reply

Mar 23, 2015 2:54 PM in response to SweeterThanPie0418

Disabled


Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.

iOS: Forgot passcode or device disabled

If recovery mode does not work try DFU mode.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

For how to restore:

iTunes: Restoring iOS software

To restore from backup see:

iOS: Back up and restore your iOS device with iCloud or iTunes

If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.

You can redownload most iTunes purchases by:

Downloading past purchases from the App Store, iBookstore, and iTunes Store


If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

Note you may run into the activation lock

Find My iPhone Activation Lock

If you can't get the previous owner to remove the device from their account the iPod is worthless to you. Apple will not help

Find My iPhone Activation Lock: Removing a device from a previous owner’s account

Was given used ipod 5 touch. Is disabled. Help?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.