Unable to Delete Application File

All:


I've got a damaged Application file in my Applications folder. The icon for the file is represented by a grey/white icon with a circle/slash on it. If I perform a CMD+I and I use the lock to unlock access to the file I cannot make any changes to permissions, etc. It is zero bytes. I have not been able to use it in a terminal shell using SUDO and root. I cannot toss it in the trash, etc.


Some information from Unix terminal shell...


HXXXX:Applications sysop$ rm CrashPlan.app

override rw-r--r-- root/admin schg for CrashPlan.app? y

rm: CrashPlan.app: Operation not permitted

##############################################################################

HXXXX:Applications sysop$ ls -al Crash*

-rw-r--r-- 1 root admin 0 Mar 19 19:17 CrashPlan.app

##############################################################################

HXXXX:Applications sysop$ sudo chmod 755 CrashPlan.app


WARNING: Improper use of the sudo command could lead to data loss

or the deletion of important system files. Please double-check your

typing when using sudo. Type "man sudo" for more information.


To proceed, enter your password, or type Ctrl-C to abort.


Password:

chmod: Unable to change file mode on CrashPlan.app: Operation not permitted

MacBook Air, OS X Yosemite (10.10.2), Mid-2013

Posted on Mar 23, 2015 7:22 PM

Reply
3 replies

Mar 24, 2015 3:20 AM in response to Niel

Thank you. It's been a long week. This started last week and I've been exhausted and to tired to think straight. I even called AppleCare twice - no resolution and my foggy brain wasn't able to recall the right unix commands. I was on the right track having tried a few things in single user mode. Linc - I don't know at this point about your point about not having to go into single user mode. Since the fixed worked in that mode.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to Delete Application File

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.