Q: Video on my iPhone 6 will not work. Turns on for only 2 seconds then shuts off.

The video on my iPhone 6 does not work. It will start up and the red "dot" will flash, but then stops after about 2 seconds. No recording will happen.

OS X Mountain Lion (10.8.1)

Posted on Mar 23, 2015 9:12 PM

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Q: Video on my iPhone 6 will not work. Turns on for only 2 seconds then shuts off.

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by joe_7399,

joe_7399 Mar 26, 2015 10:47 AM in response to MedicScottie
Community Specialists

Mar 26, 2015 10:47 AM in response to MedicScottie

Hi MedicScottie,

Welcome to the Apple Support Communities!

I understand that video recording on your iPhone is not working as you would expect. In this situation, I would recommend the troubleshooting steps located in the You see a closed lens or black screen section of the attached article, even though the issue described is different. Please let me know if the issue continues.

Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support

Best regards,
Joe
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Q: Video on my iPhone 6 will not work. Turns on for only 2 seconds then shuts off.

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by joe_7399,

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