Update bricked my 6+

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Brendang2000 Author

Level 1

0 points

Update bricked my 6+

Using Windows, just purchased 6+ installed 8000+ songs, then went to install update and it bricked the phone (stuck in recovery mode)!!!! Great, knew I should have done the update first. Now Itunes doesn't see the phone, this was also sometimes the case with my 5 and ipad2. I have the latest version, tried removing, wiping registry, reinstalling. I'm not the only one having this problem with Itunes for Windows seeing iphone/pad.

iPhone 6 Plus, Windows 7

Posted on Mar 23, 2015 11:24 PM

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Answer 1

Jason L

Community Specialist

Mar 26, 2015 11:21 AM in response to Brendang2000

Hello Brendang2000,

Welcome to Apple Support Communities.

It sounds like your iPhone 6 Plus is in recovery mode and you can’t restore it because there’s an issue with iOS devices not being recognized on your PC. Take a look at the article linked below which provides a lot of great information and troubleshooting tips that will resolve most issues like this one.

iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support

Ciao,

-Jason

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