Hi,
I am using an Iphone 6 and my TouchID suddenly stopped working. My battery also started to drain down so quickly. Its only 6 months I am using this Iphone.
Can someone advise me on this ?
Thanks.
iPhone 6, iOS 8.2
See "Get Help with Touch ID" and other tips near the bottom here:
Hi Sberman,
I know how to do the setup of touchid, the problem is that its not detecting it. Here is a print screen of the error when trying to re-setup:
Oh, your screen shot helps, thanks.
If your finger is in a normal state (e.g., not oily) and the Touch ID button surface is clean, then your iPhone is still under warranty, so I would suggest taking it in to an Apple Store or Authorized Apple Service Center for (free) appraisal and advice.
Thank you sberman, but your answer didnt really helped me. I am talking about a hardware issue in the iphone here, eitheir coming from IOS 8.2 or complete hardware malfunction. (oily fingers, and so on is not the issue here).
Thanks anyway.
As I tried to say, since oily fingers is not the issue, then there is an issue with the iPhone. It should be covered under warranty. Take the iPhone in to an Apple Store or Authorized Apple Service Center for a (free) inspection and likely repair.
Ok. Thanks.
Iphone 6 touchid
