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iTunes shows wrong memory usage on my iPhone 6

Hello everyone, when I plug in my phone to PC i notice issue. iTunes status bar shows wrong memory usage on my phone(for example, I have 1.7gb photos on my phone but it says it is 2.01gb), please help.


Sory for bad english.... Is it possible that pc hibernation mode caused this problem?

iPhone 6, iOS 8.2

Posted on Mar 24, 2015 2:23 AM

Reply
1 reply

Mar 26, 2015 12:09 PM in response to Slavennn

Hi Slavennn,

The resource below explains how to view the storage on your iOS device.

See how much storage you've used on your iPhone, iPad, and iPod touch - Apple Support
https://support.apple.com/en-us/HT201656

There may be a slight discrepancy between what is showing in iTunes for Windows and what is showing on the iPhone. Although the article below gives an explanation for the Mac OS X operating system, the theory behind it is similar.

If you see a discrepancy, I would suggest leaning towards the information presented on the iPhone itself.

How OS X and iOS report storage capacity - Apple Support
https://support.apple.com/en-us/HT201402

Cheers,

- Judy

iTunes shows wrong memory usage on my iPhone 6

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