Problem with connecting to a website. Just purchased a new iMac with Version 10.10.2 Yosemite. Once in a while I have trouble connecting to a site. It takes forever. Is this an issue with Yosemite or my internet service?

Question

Level 1

0 points

Problem with connecting to a website. Just purchased a new iMac with Version 10.10.2 Yosemite. Once in a while I have trouble connecting to a site. It takes forever. Is this an issue with Yosemite or my internet service?

I purchased this iMac in Feb. 2015. When I try to connect to a web site using Safari or Google Chrome I usually have no problems getting connected to the site. But maybe once a day I will try to connect and I will see the blue progress bar at the top of the screen showing it is trying to connect and then it just stops. It may take a couple of minutes before it connects to the site.

Would this be a problem with OS X Yosemite Version 10.10.2 ? Or would this be a problem with my internet company?

Thank you,

Laurie

MacBook Pro, Mac OS X (10.6.8)

Posted on Mar 24, 2015 4:32 AM

Reply

Answer 1

AppleJoe

Community Manager

Mar 26, 2015 1:01 PM in response to lauriefrommi

Hi lauriefrommi,

Welcome to the Apple Support Communities!

i understand that you have some intermittent webpage loading issues while using Safari on your Mac. In this situation, to ensure that Safari is working as it should, I would suggest reading over the attached article and using the information to make sure Safari has no unsupported third-party add-ons.

Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues - Apple Support

Best regards,

Joe

Reply