ios 8.2 iphone 5 wifi

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Level 1

8 points

ios 8.2 iphone 5 wifi

I have been having a hard time with this phone, an iphone 5, that my brother-in-law gave me. Everything is good except I need to be next to the wireless router for the WIFI to work. I have been following the threads on this and I was curious if IOS 8.2 solved this problem. It seems this has been a perennial problem since owners of iphone 5 upgraded to IOS 8 from IOS 7. Such a pity. I like the phone but without dependable WIFI connectivity, it will remain an expensive piece of paperweight.

iPhone 5, iOS 8.2

Posted on Mar 24, 2015 8:47 AM

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Answer 1

CarlAVII

Community Specialist

Mar 26, 2015 2:25 PM in response to Ray10701

Hi Ray10701,

The article linked below details a number of troubleshooting steps that can help resolve issues with Wi-Fi on your iPhone.

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
https://support.apple.com/en-us/HT204051

Regards,

Allen

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Answer 2

Ray10701 Author

Level 1

8 points

Mar 26, 2015 2:44 PM in response to CarlAVII

Thanks, Allen. Appreciate it.

But the problem is not that it won't connect but I have to be right next to the wireless router for it to connect. When I am in a public place like at a Starbucks where I don't know where the router antennae is, it is all but impossible to connect. It is kinda frustrating.

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Answer 3

Mar 26, 2015 2:53 PM in response to Ray10701

It may be a hardware problem with the antenna connection. To eliminate software go to Settings/General/Reset - Reset Network Settings.

If that doesn't resolve it hardware is the most likely cause.

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Answer 4

CarlAVII

Community Specialist

Mar 29, 2015 6:46 AM in response to Ray10701

Ray10701,

Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.

All my best,

Allen

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