I connected a generic USB cable and my Macpro suddendly turn off

I was trying to recover an Ipod. So, I had connected to my macpro using a generic USB cable, as soon as I put the USB cable my Macpro went off, and the led power cable is not working too, it has no light. Any ideas to solve this, I really appreciate your help and thank you in advance.

Mac Pro, OS X Yosemite (10.10.2)

Posted on Mar 24, 2015 5:53 AM

Reply
3 replies

Mar 26, 2015 1:16 PM in response to jrcscarrillo

Hello jrcscarrillo,


Thanks for using Apple Support Communities.


From your post it appears that your battery is not charging, and your MacBook Pro shut down due to having no battery. To start troubleshooting this issue please reset your SMC by following the directions below.


Resetting the SMC on portables with a battery you should not remove on your own

Note: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).

  1. Shut down the computer.
  2. Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
  3. On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
  4. Release all the keys and the power button at the same time.
  5. Press the power button to turn on the computer.
    Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.



Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support


Have a good one,

Alex H.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I connected a generic USB cable and my Macpro suddendly turn off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.