HT202118: Restore your Apple TV to its factory settings

Learn about Restore your Apple TV to its factory settings
bjsundal
Level 1 (0 points)

Q: My apple tv is not responding. 3 gen

My apple tv is not responding. When it is connect to the tv, I can only see the apple logo. And when it is connected to the iMac nothing happens. Just the led on the unit that flashes rapidly.  Can not see the unit in iTunes.

Apple TV (3rd generation), iOS 8.2

Posted on Mar 24, 2015 10:54 AM

by Alley_Cat,Solvedanswer
Alley_Cat Alley_Cat
Level 6 (19,578 points)
A:

Did you follow the instructions similar to these - note there are specific differences in power for AppleTV2 and AppleTV 3:

 

Apple TV (2nd and 3rd generation): Restoring your Apple TV - Apple Support

 

Can you try a different microUSB cable? Some are power only.

Posted on Mar 24, 2015 2:05 PM

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bjsundal

Q: My apple tv is not responding. 3 gen

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