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My e-mail page won't load, then closes Back to home screen

Just loaded the most recent update and now my e-mail page doesn't load and then closed back to home screen. Already did the delete and reload exercise but that didnt make any difference.

iPad 2

Posted on Mar 24, 2015 9:48 AM

Reply
1 reply

Mar 26, 2015 2:42 PM in response to Bajajan

Howdy Bajajan,



It may help to force close all open apps, then reset your iPhone.


Force an app to close in iOS

http://support.apple.com/en-us/HT5137


Turn your iOS device off and on (restart) and reset

http://support.apple.com/en-us/HT1430



If you're still unable to open the Mail app, the next step would be to reinstall iOS on your device by placing it in Recovery Mode, then choosing Update in iTunes.



  1. Make sure that you have iTunes 12 or later on your computer.
  2. Put your device in recovery mode.
  3. When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.


If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn onhttps://support.apple.com/en-us/HT201412





Cheers,

Allen

My e-mail page won't load, then closes Back to home screen

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