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i have been unable to update my ipod software. I continue to get error message number (-1). I have followed all sugesstions

I continue to get an error message when I attempt to update my ipod software. the error number is (-1) I followed the suggestions made on the help pages

iPod touch

Posted on Mar 24, 2015 10:04 AM

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1 reply

Mar 26, 2015 2:48 PM in response to PLT1nyc

Hello PLT1nyc,


I'm sorry to hear you are having this issue with your iPod touch. If you continue to have issues with an error when you try to update your iPod, you may find the troubleshooting steps outlined in the following articles helpful, up to and including contacting Apple Support directly if necessary (apologies if you have already seen them):


Resolve iOS update and restore errors in iTunes - Apple Support

Get help with iOS update and restore errors - Apple Support


Sincerely,

- Brenden

i have been unable to update my ipod software. I continue to get error message number (-1). I have followed all sugesstions

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