Mac says Physical memory is 4gb, virtual memory is 3.98gb. Do I need more RAM?
Mac says Physical memory is 4gb, virtual memory is 3.98gb. Do I need more RAM? The computer is really slow and its tough to work on it. I ran an Etre Check but Im not sure what Im looking for. Any help would be appreciated 🙂
Problem description:
Running slow
EtreCheck version: 2.1.8 (121)
Report generated March 24, 2015 at 2:43:00 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Mid 2011) (Technical Specifications)
iMac - model: iMac12,2
1 2.7 GHz Intel Core i5 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 2560 x 1440
Cintiq 12WX 1280 x 800 @ 60 Hz
System Software: ℹ️
OS X 10.9.5 (13F1066) - Time since boot: 4 days 6:7:12
Disk Information: ℹ️
WDC WD1001FALS-403AA0 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (850.36 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5690H
USB Information: ℹ️
Western Digital My Book 1230 3 TB
EFI (disk2s1) <not mounted> : 315 MB
Time Machine backups (disk2s2) /Volumes/Time Machine backups : 1.50 TB (1.29 TB free)
File backups (disk2s3) /Volumes/File backups : 1.50 TB (1.41 TB free)
Tablet DTZ-1200W
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Apple Inc. FaceTime HD Camera (Built-in)
Tablet PTK-640
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 20
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] at.obdev.nke.LittleSnitch (3894 - SDK 10.8) [Click for support]
[not loaded] com.devguru.driver.SamsungComposite (1.2.57 - SDK 10.6) [Click for support]
[not loaded] com.mice.driver.PS3Controller (1.0.0d1) [Click for support]
[not loaded] com.olympus.CamBlockCommandsDeviceUP (3.1.0 - SDK 10.6) [Click for support]
[not loaded] com.wacom.kext.wacomtablet (6.1.5) [Click for support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.2.57 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungACMData (1.2.57 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungMTP (1.2.57 - SDK 10.5) [Click for support]
[not loaded] com.devguru.driver.SamsungSerial (1.2.57 - SDK 10.6) [Click for support]
Problem System Launch Daemons: ℹ️
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[not loaded] com.teamviewer.teamviewer.plist [Click for support]
[running] com.wacom.wacomtablet.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.barebones.authd.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_service.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
Canon IJ Network Scanner Selector2 Application Hidden (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
KiesAgent UNKNOWN (missing value)
KiesViaWiFiAgent UNKNOWN (missing value)
Music Manager UNKNOWN (missing value)
Music Manager Application Hidden (/Users/[redacted]/Library/PreferencePanes/MusicManager.prefPane/Contents/Helpe rs/MusicManagerHelper.app)
Internet Plug-ins: ℹ️
WacomNetscape: Version: 1.1.0-5 [Click for support]
Unity Web Player: Version: UnityPlayer version 3.4.2f3 - SDK 10.5 [Click for support]
Default Browser: Version: 537 - SDK 10.9
npCricut: Version: Cricut_x86_64 1.000 - SDK 10.9 [Click for support]
WacomSafari: Version: 1.1.0-5 [Click for support]
Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
CANONiMAGEGATEWAYDL: Version: 3.0.0.2 [Click for support]
EPPEX Plugin: Version: 3.0.5.0 [Click for support]
JavaAppletPlugin: Version: Java 7 Update 21 Check version
Safari Extensions: ℹ️
Slick Savings [Adware! - Remove]
Ebay Shopping Assistant [Adware! - Remove]
Searchme [Adware! - Remove]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
MusicManager [Click for support]
WacomTablet [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 148.98 GB
Destinations:
Time Machine backups [Local]
Total size: 1.50 TB
Total number of backups: 56
Oldest backup: 2014-11-05 01:20:12 +0000
Last backup: 2015-03-24 18:27:40 +0000
Size of backup disk: Adequate
Backup size 1.50 TB > (Disk used 148.98 GB X 3)
Top Processes by CPU: ℹ️
4% WindowServer
2% Activity Monitor
1% WacomTabletDriver
1% sysmond
1% com.apple.WebKit.Plugin.64
Top Processes by Memory: ℹ️
176 MB Safari
43 MB Finder
40 MB com.apple.WebKit.WebContent
26 MB com.apple.WebKit.Networking
26 MB mds
Virtual Memory Information: ℹ️
56 MB Free RAM
873 MB Active RAM
861 MB Inactive RAM
1.10 GB Wired RAM
24.17 GB Page-ins
9.53 GB Page-outs
Diagnostics Information: ℹ️
Mar 24, 2015, 02:08:46 PM /Library/Logs/DiagnosticReports/Adobe InDesign CS6_2015-03-24-140846_[redacted].hang
Mar 24, 2015, 02:08:46 PM /Library/Logs/DiagnosticReports/iTunes_2015-03-24-140846_[redacted].hang
Mar 23, 2015, 09:12:02 AM /Library/Logs/DiagnosticReports/Google Chrome_2015-03-23-091202_[redacted].hang
iMac, OS X Mavericks (10.9.5)