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All replies
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Helpful answers
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Mar 27, 2015 12:32 PM in response to jmcole1by joe_7399,Hello jmcole1,
Welcome to the Apple Support Communities!
I understand that some of your TV Shows are not showing on your iOS devices after updating to the latest iOS version. I also understand that you have performed some great troubleshooting steps already. In this situation, just to make sure all suggested troubleshooting steps for this situation have been completed, I would suggest working through the information in the attached article.
Troubleshooting Home Sharing - Apple Support
Have a great day,
Joe
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Mar 27, 2015 3:05 PM in response to joe_7399by jmcole1,Thanks for the reply Joe. I have read through all of the troubleshooting steps and ensured everything is set up correctly. Still no luck. This has to be an ios 8.2 issue, everything worked perfectly until I updated both iPhones. The two iPads have not been updated and they work perfectly.
Just to ensure it wasn't a PC or iTunes problem, I loaded the library onto another computer and I got the same problem.
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Mar 28, 2015 2:32 PM in response to jmcole1by joe_7399,Hi jmcole1,
If the issue has continued after all of the previous suggested troubleshooting, you may find more information by using another one of Apple's support resources.
https://getsupport.apple.com/GetproductgroupList.action
Best,
Joe
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Apr 1, 2015 4:05 PM in response to joe_7399by jmcole1,Thanks Joe, but that is the SOS that I talked about in my initial post. I don't want to pay Apple to talk to someone about a problem they should fix. The only choices are:
1. Talk to Apple Support Now ($29.00)
2. Schedule a call ($29.00)
3. Call Apple Support Later ($29.00)
You would figure a company as big as Apple would have email support.
