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I tried to reinstall an app and by mistake resubscribed £40 when I'm already paying £4 a month.. I've contacted the app and spoke for a refund but no joy...

iPhone 6, iOS 8.2

Posted on Mar 24, 2015 3:18 PM

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1 reply

Mar 27, 2015 11:15 AM in response to bbroon19

Hi bbroon19,


Welcome to the Apple Support Communities!


I understand that you made an accidental purchase in the App Store and you have already spoken to the application developer. In this situation, you may want to report the situation to iTunes for this purchase. To do so, please use the information located in the attached article.


Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support


Best regards,

Joe

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