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iPhone 5c

I have a iPhone 5c and the screen will randomly shut of and turn green, I mean it turns right back on. Should I be concerned?

iPhone 5c

Posted on Mar 24, 2015 7:04 PM

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1 reply

Mar 27, 2015 2:52 PM in response to Chloelynn1

Hi there Chloelynn1,


I understand that you are having an issue with the screen on your iPhone 5c turning a solid color during usage. Here is an article for you that addresses this issue and can provide some troubleshooting steps:

If you see a solid color screen (black, white or blue)


  1. Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
  2. Reset your device while it's plugged in.
  3. If resetting doesn’t fix the issue, restore your device.
  4. If you still see the issue after you restore, contact Apple Support.

Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support

https://support.apple.com/en-us/HT203039


Take care, and thanks for visiting the Apple Support Communities.


Cheers,


Braden

iPhone 5c

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