Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I changed my home network.

I changed my home network. The router and all information has changed. My time capsule stop updating. I can see the time capsule in the airport utility, but am unable to access it. How do I add my current capsule to my new network?

MacBook Pro, OS X Yosemite (10.10.2)

Posted on Mar 24, 2015 5:48 PM

Reply
1 reply

Mar 24, 2015 6:13 PM in response to Mocha86

Reset it to factory and start over clean new setup;.


Factory reset universal

Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.

N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.


Setup the TC again.


ie Start from a factory reset. No files are lost on the hard disk doing this.


Then redo the setup from the computer.

Since you run Yosemite in particular the following help.

1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.

eg TCgen5 and TCwifi for basestation and wireless respectively.


Even better if the issue is more wireless use TC24ghz and TC5ghz with fixed channels as this also seems to help stop the nonsense. But this can be tried in the second round.


2. Use all passwords that also comply but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.


3. Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC. But this is important.. having IP drift all over the place when Yosemite cannot remember its own name for 5 min after a reboot makes for poor networking. If the TC is main router it will not be an issue.

I changed my home network.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.