Slow Mac

Question

amos69182 Author

Level 1

0 points

Slow Mac

My MacBook Pro started running slow after I updated the OS. Can someone tell me why?

EtreCheck version: 2.1.8 (121)

Report generated March 24, 2015 at 5:23:45 PM PDT

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Hardware Information: ℹ️

MacBook Pro (15-inch, Early 2011) (Technical Specifications)

MacBook Pro - model: MacBookPro8,2

1 2.2 GHz Intel Core i7 CPU: 4-core

8 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1067 MHz ok

BANK 1/DIMM0

4 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 253

Video Information: ℹ️

Intel HD Graphics 3000 - VRAM: 512 MB

Color LCD 1680 x 1050

AMD Radeon HD 6750M - VRAM: 1024 MB

System Software: ℹ️

OS X 10.10.2 (14C109) - Time since boot: 0:17:39

Disk Information: ℹ️

Hitachi HTS725050A9A362 disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 498.88 GB (470.67 GB free)

Encrypted AES-XTS Unlocked Failed

Core Storage: disk0s2 499.25 GB Online

MATSHITADVD-R UJ-8A8

USB Information: ℹ️

Logitech USB Receiver

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. FaceTime HD Camera (Built-in)

Apple Computer, Inc. IR Receiver

Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus

Gatekeeper: ℹ️

Mac App Store and identified developers

Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Internet Plug-ins: ℹ️

SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 9.0.0 [Click for support]

Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

Default Browser: Version: 600 - SDK 10.10

3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Time Machine: ℹ️

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 498.88 GB Disk used: 28.20 GB

Destinations:

Untitled [Local]

Total size: 999.83 GB

Total number of backups: 0

Oldest backup: -

Last backup: -

Size of backup disk: Adequate

Backup size 999.83 GB > (Disk used 28.20 GB X 3)

Top Processes by CPU: ℹ️

6% WindowServer

4% SubmitDiagInfo

2% mds

0% launchd

0% taskgated

Top Processes by Memory: ℹ️

129 MB com.apple.WebKit.WebContent

94 MB Finder

86 MB mds_stores

77 MB WindowServer

69 MB Safari

Virtual Memory Information: ℹ️

5.54 GB Free RAM

1.53 GB Active RAM

351 MB Inactive RAM

1.16 GB Wired RAM

838 MB Page-ins

0 B Page-outs

Diagnostics Information: ℹ️

Mar 24, 2015, 05:02:27 PM Self test - passed

MacBook Pro, Mac OS X (10.0.x)

Posted on Mar 24, 2015 5:58 PM

Reply

Answer 1

Linc Davis

Level 10

209,541 points

Mar 24, 2015 7:26 PM in response to amos69182

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

Reply

Answer 2

OGELTHORPE

Level 9

57,305 points

Mar 25, 2015 4:59 AM in response to amos69182

The EtreCheck report indicates that the MBP has RAM installed with the incorrect specifications.

The correct RAM specifications for a 2011 MBP are: 204-pin PC-10600 (1333 MHz) DDR3 SO-DIMM.

The best sources for Mac compatible RAM are OWC and Crucial.

Ciao.

Reply

Answer 3

amos69182 Author

Level 1

0 points

Mar 25, 2015 12:15 PM in response to Linc Davis

3/25/15 12:07:12.000 PM kernel[0]: CoreStorageGroup::completeIORequest - error 0xe00002ca detected for LVG "Macintosh HD" (8F173093-F355-426E-AF5B-FC0BD1149545), pv 6DA86033-0BA7-4E37-9034-336ABCD07A3B, near LV byte offset = 320410157056.

3/25/15 12:07:13.107 PM corestoraged[125]: 0x7fff75ede300 resumeBackgroundConversion: background conversion started/resumed for lv 9A8DD393-EAF5-46D7-A0A8-23DAA5F0B50B.

3/25/15 12:07:31.000 PM kernel[0]: CoreStorageGroup::completeIORequest - error 0xe00002ca detected for LVG "Macintosh HD" (8F173093-F355-426E-AF5B-FC0BD1149545), pv 6DA86033-0BA7-4E37-9034-336ABCD07A3B, near LV byte offset = 320409174016.

3/25/15 12:07:49.000 PM kernel[0]: CoreStorageGroup::completeIORequest - error 0xe00002ca detected for LVG "Macintosh HD" (8F173093-F355-426E-AF5B-FC0BD1149545), pv 6DA86033-0BA7-4E37-9034-336ABCD07A3B, near LV byte offset = 320410157056.

3/25/15 12:07:49.886 PM corestoraged[125]: 0x7fff75ede300 resumeBackgroundConversion: background conversion started/resumed for lv 9A8DD393-EAF5-46D7-A0A8-23DAA5F0B50B.

Reply

Answer 4

Linc Davis

Level 10

209,541 points

Mar 25, 2015 12:35 PM in response to amos69182

The startup drive is failing, or there is some other internal hardware fault.

Back up all data on the drive immediately if you don't already have a current backup. There are ways to back up a computer that isn't fully functional—ask if you need guidance.

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

Keeping your confidential data secure during hardware repair

Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.

*An SSD doesn't need to be zeroed.

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