Words With Friends always causes Safari to crash

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Level 1

69 points

Words With Friends always causes Safari to crash

This problem isn't earth shattering, but is just another thing to put onto Yosemite has 'a lot,' to be desired pile. 'Every time,' I play Words With Friends on my iMac, Safari 8.0.4 crashes, and I get the message that the page has to be refreshed because Safari encountered a problem. This will happen 'every' two minutes, or so. I've probably sent apple 200 crash reports. Does anyone have an idea, why it crashes every time. BTW, the browser Firefox has 'never' crashed.

Posted on Mar 24, 2015 8:17 PM

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Answer 1

dominic23

Level 10

83,910 points

Mar 25, 2015 4:36 AM in response to greenmind

Safari > Preferences > Extensions

Turn those off and relaunch Safari.

Turn those on one by one and test.

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Answer 2

greenmind Author

Level 1

69 points

Mar 31, 2015 7:10 PM in response to dominic23

I have 'no' extensions installed.

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Answer 3

dominic23

Level 10

83,910 points

Apr 1, 2015 1:17 AM in response to greenmind

Go step by step by step and test.

1. Power off the router. Unplug it from the wall. Wait a while.

Plug it back to the wall. Power the router on. Wait until all the lights are lit properly. It will take a while.

Restart the computer.

Start up in Safe Mode.

http://support.apple.com/kb/PH14204

2. Delete Caches.db

Close all windows and quit all applications.

Hold "option" key down and click "Go" menu in the Finder menu bar.

Select "Library" from the dropdown.

Library > Caches > com.apple.Safari > Caches.db

Right click the Caches.db file and select "Move To Trash.

Close windows and relaunch Safari.

3. Empty Caches

Safari > Preference > Advanced

Checkmark the box for "Show Develop menu in menu bar".

Develop menu will appear in the Safari menu bar.

Click Develop and select "Empty Caches" from the dropdown.

4. Delete Cookies

Safari > Preferences > Privacy > Cookies and other website data:

Click the “Details” button.

Remove all cookies except from Apple, your internet service provider and banks.

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