Hello Hady,
Thank you for contacting iTunes Store Customer Support. My name is Ricky, your iTunes Store Advisor. First, I would like to apologize for the delay in responding to your email. Your patience is greatly appreciated. I understand that your account was compromised and made some purchases on your iTunes Store account.
I know how alarming unauthorized purchases are and we value your concern to have these charges cancelled.
To prevent further purchasing, I have disabled your account.
We have issued a refund for the items purchased without your permission. The decision to refund these items was made after a careful review of your case. Please note that this is an exception to the iTunes Store Terms and Conditions, which state that all sales are final. You will see 48.59 USD added to your store credit balance within 48 hours. You may need to sign out of the iTunes Store and then sign back in before you see the credit in your account.
If you would like to request that your iTunes Store account be enabled, you will need to contact our Account Security team.
To contact an Account Security Advisor, call our AppleCare technical support team. To find the right phone number, see this article:
Contacting Apple for support and service
http://support.apple.com/kb/HT5699
United States
1-800-275-2273
When you call, ask to speak to the Account Security team.
The security of your account is important to Apple. It is recommended that you change this account's password now, even if you wish to leave your account disabled. You can do this at
http://iforgot.apple.com/
To increase the security of your account I also highly recommend that you follow the suggestions outlined in this article:
http://support.apple.com/kb/HT4232
We consider you as one of our valued customers. Have a great day!
Sincerely, Ricky iTunes Store/Mac App Store Customer Support Please Note: I work Monday-Friday, 5:00AM-2:00PM PST