preview transition

Question

Level 1

9 points

preview transition

When working in Keynote and adding animations or transitions, I can't see any previews of the animations. Usually when you select one or press on 'preview' you

see a preview of either the animation or transition. But neither is happening on my machine. All it does is disappearing for a split second and

coming back as if it tried to play it, but couldn't.

When I hit play the slideshow has all the animations and transitions as applied. I tried to reinstall, but no success.

I use Keynote 6.5.2

am on 10.10.2

on the latest MBP Retina 13", 2.7Ghz

Hope somebody can help 🙂

Thanks!

MacBook Pro (Retina, 13-inch,Early 2015), OS X Yosemite (10.10.2), Keynote 6.5.2

Posted on Mar 25, 2015 7:32 AM

Reply

Answer 1

Mar 25, 2015 8:06 AM in response to flow2323

Try resetting Keynote; perform all the steps in the order listed:

remove Keynote version 6.5, you must use an application removal tool for this procedure to work: Appcleaner is free, I use Appzapper
empty the trash
shut Down the Mac (Apple menu > Shut Down)
wait 10 seconds, then press the power button
Immediately after you hear the startup tone, hold down the Shift key,
release the Shift key when you see the grey Apple screen
start up will take a few minutes longer than usual as the Mac is performing a software repair
restart the Mac normally, (don’t hold down any keys during startup)
install Keynote from the Mac App Store

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Answer 2

flow2323 Author

Level 1

9 points

Mar 25, 2015 12:03 PM in response to Gary Scotland

Thank you for the quick response.

I did everything according to the list. But no luck. Same problem persists.

Is there something wrong with the graphics card or something? Or the driver maybe?

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Answer 3

Mar 26, 2015 8:38 AM in response to flow2323

There appears to be a number of Keynote issues running on recent models of MacBooks that do not affect iMac MacPro and Mac mini.

My guess is there is a graphics hardware issue when running Keynote. I will be testing this out next over the next few weeks ad will post my findings.

I can't offer anything further to resolve this just now.

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Answer 4

flow2323 Author

Level 1

9 points

Mar 26, 2015 9:07 AM in response to Gary Scotland

Hm okay, do you know if i can go to an apple store, or rather if they would be able to help me?

Thank you for your effort!

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Answer 5

Mar 26, 2015 9:15 AM in response to flow2323

I would suggest that the worlds most knowledgeable users of Apple products are right here in the Apple Community Discussions. The folk in the stores are great for selling products and basic user information, but they are not dedicated Keynote users.

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