Q: On my iphone 4S running iOS 8.2, There is one number in my contacts that I cannot text to. The message back says use a valid ... On my iphone 4S running iOS 8.2, There is one number in my contacts that I cannot text to. The message back says use a valid 10 digit number, which it is. I can call the number, just not text. I've tried it with and without a '1'. Any ideas? more
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Mar 28, 2015 6:49 AM in response to jeff_steele1@excite.comby jeremy_v,Hello,
Thank you for participating in the Apple Support Communities.
If you're not able to send a text message to one contact, deleting and re-entering the contact is a good troubleshooting step. If you still receive a message about entering a valid ten digit number, there are more steps in this troubleshooting guide that can help:
If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support
Start with these tips:
Delete existing conversations
If you can't send messages to a certain recipient, delete any conversations you have with them and try sending a new message. When you delete a conversation, you won’t be able to recover it. Make sure that you take a screenshot or forward any messages that you want to keep.
Restart your device and check for updates
- Restart your device.
- Check for a carrier settings update.
Sincerely,
Jeremy
