Please help. I recently upgraded to IOS 8.2 and i realised that all my downloaded videos from itunes have somewhat vanished. I see the cloud sign with the downward arrow. However they won’t play, i am being required to DOWNLOAD them again.

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Please help. I recently upgraded to IOS 8.2 and i realised that all my downloaded videos from itunes have somewhat vanished. I see the cloud sign with the downward arrow. However they won’t play, i am being required to DOWNLOAD them again.

Please help. I recently upgraded to IOS 8.2 and i realised
that all my downloaded videos from itunes have somewhat vanished. I see the
cloud sign with the downward arrow. However they won’t play, i am being
required to DOWNLOAD them again. This is both in my iPhone and Ipad. Is there
any other way to go around this? As I do not want to download a second time,
that would cost me more money.

iPhone 5s, iOS 8.2

Posted on Mar 25, 2015 8:55 AM

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Answer 1

jeffd55

Community Specialist

Mar 28, 2015 7:48 AM in response to ogojohn

Hello ogojohn,

Thank you for using Apple Support Communities.

The
icon indicates an item that is available for download. This is usually because it has been downloaded previously by the account you are logged in under and will not be charge again for the download. See the following article, while it references iTunes for Mac and not iOS, it is the same.

iTunes 12 for Mac: Download previous purchases from the iTunes Store

Regards,
Jeff D.

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