Default Mail app not working with yahoo mail. Won't update.

Default Maill app not working with Yahoo Mail.


It stopped working the other day. I tried everything but it wouldn't update new mail. The yahoo account itself is fine because I can see new mail on Yahoo or a yahoo app.


I tried deleting the account and putting it back on, but now it has 0 mail in any part of it. Nothing has synced.


What do I do?


iPad 2 latest OS.

iPad 2, iOS 5.0.1, My iOS is up to date (8)

Posted on Mar 25, 2015 9:51 AM

Reply
11 replies

Mar 29, 2015 10:51 AM in response to Keyblader007

A lot of people have been unable to access Yahoo e-mail on their iPhones or iPads. My wife’s iPad was not downloading Yahoo mail, although her iPhone was. Both used IOS 8.2. We tried deleting the account several times and troubleshooting all of the other settings. The problem appears to have been that allowing the IOS to automatically create the account on the iPad resulted in the wrong settings for the incoming server. The following procedure, pieced together from two websites, fixed the problem for us. So far, so good.

https://portal.smartertools.com/kb/a2659/configure-imap-for-iphone-or-ipad.aspx

https://help.yahoo.com/kb/mobile-mail/imap-server-settings-sln4075.html


On the iPhone, tap Settings.


Tap Mail, Contacts, Calendars.


Tap your Yahoo account, then delete it.


Tap Add Account.


Tap Other.


Tap Add Mail Account.


Complete the Name, Address (email address), Password and Description fields.


Click Next.


Ensure IMAP is selected.


Enter the following incoming mail server information:

Incoming Mail (IMAP) Server - Requires SSL

Server: imap.mail.yahoo.com

Port: 993

Requires SSL: Yes

Hostname is mail.yahoo.com.

Username is your full email address

Password is the same password used to access webmail.


Enter the following outgoing mail server information:

Outgoing Mail (SMTP) Server - Requires SSL

Server: smtp.mail.yahoo.com

Port: 465 or 587

Requires SSL: Yes

Requires authentication: Yes

Username is your full email address

Password is the same password used to access webmail. It may have been entered for you.


Tap Next.


The iPhone will establish an SSL connection to your IMAP and SMTP servers.


That’s all!

Mar 28, 2015 8:10 AM in response to Keyblader007

Hello Keyblader007,


Welcome to the Apple Support Communities!


I understand that your Yahoo! email account is not working as expected in Mail on your iPad. To help resolve this situation, I would recommend working through the suggested troubleshooting steps located in the attached article.


Get help with Mail on iPhone, iPad, and iPod touch - Apple Support


Have a great day,

Joe

Apr 1, 2015 6:42 AM in response to Keyblader007

I Have an iPhone 4s wth the same problem:

my yahoo mail stopped working on Saturday.

I am able to access the same account through Safari


problem: when I tried the steps you outlined, there were several "fields" not showing on my iPhone ...


after deleting account, I attempted to re-add my Yahoo email going through "other"

yes, was able to enter Name / Full email / description

but under both the incoming & outgoing mail server sections, there are only three fields:

HHost Name / User Name / Password


so I filled those and selected NEXT

i received a prompt asking did I want SSL, so I said YES


then I received another message saying unable to connect to server

so I am right back from where I started :-(


any further ideas?

thanks, Vag-D

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Default Mail app not working with yahoo mail. Won't update.

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