peterfromkinsale

Level 1 (0 points)

Q: I have attempted to reset my appleid password but am not receiving the email from apple

THe promised email from Apple for resetting my Apple ID password has not been received despite many attempts.

iPad Air, iOS 8.2

Posted on Mar 25, 2015 11:30 AM

I have this question too

Q: I have attempted to reset my appleid password but am not receiving the email from apple

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Helpful answers

by joe_7399,

joe_7399 Mar 28, 2015 9:06 AM in response to peterfromkinsale
Community Specialists

Mar 28, 2015 9:06 AM in response to peterfromkinsale

Hi peterfromkinsale,

Welcome to the Apple Support Communities!

I understand that you are not receiving your password reset email when you try to change your Apple ID password. In this situation, I would recommend reading over the attached article for suggested troubleshooting for this situation.

If you didn't receive your verification or reset email - Apple Support

Best regards,
Joe
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