rd1023
Level 1 (0 points)

Q: Macbook Pro shutting down randomly

My 2011 Macbook Pro 13 inch is shutting down randomly. At first it only happened once a day and now its happening multiple times a day. Any reason for this? Is it the battery failing?

MacBook Pro

Posted on Mar 25, 2015 11:08 AM

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rd1023

Q: Macbook Pro shutting down randomly

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  • Helpful answers

  • by spudnuty,

    spudnuty spudnuty Mar 25, 2015 11:16 AM in response to rd1023
    Level 5 (7,097 points)
    Mac OS X
    Mar 25, 2015 11:16 AM in response to rd1023

    It will make it easier to help you w/ your problem to know the RAM installed and OS you're running.

    In general a bad battery can cause some weird problems. I have one here out of a 2010 MBP 13" that causes not wake from sleep. I transferred it to my early 2011 MBP 13" and the problem transferred, so yes. This even tho' the battery read good and had a medium cycle count. Testing would involve running w/o a battery or w/ a known good battery.

  • by rd1023,

    rd1023 rd1023 Mar 25, 2015 2:11 PM in response to spudnuty
    Level 1 (0 points)
    Mar 25, 2015 2:11 PM in response to spudnuty

    I am running 4GB RAM, attached is my "about my mac" report.

     

     

    <Personal Information Edited by Host>

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Mar 25, 2015 11:23 AM in response to rd1023
    Level 9 (52,793 points)
    Mac OS X
    Mar 25, 2015 11:23 AM in response to rd1023

    If your MBP was experiencing kernel panics, log it per these instructions and post it for review:

     

    https://support.apple.com/en-us/HT201753

     

    Ciao.

  • by rd1023,

    rd1023 rd1023 Mar 25, 2015 11:27 AM in response to OGELTHORPE
    Level 1 (0 points)
    Mar 25, 2015 11:27 AM in response to OGELTHORPE

    Here are my diagnostic reports, which ones should I post?

     

     

     

    c384e126b2fd1eb85ca52d35da9fe11f.png

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Mar 25, 2015 12:51 PM in response to rd1023
    Level 9 (52,793 points)
    Mac OS X
    Mar 25, 2015 12:51 PM in response to rd1023

    Non of those appear to be a kernel panic report.  Never the less, you may fond some helpful information here:

     

    https://support.apple.com/en-us/HT200553

     

    Ciao.

  • by Linc Davis,

    Linc Davis Linc Davis Mar 25, 2015 2:11 PM in response to rd1023
    Level 10 (208,044 points)
    Applications
    Mar 25, 2015 2:11 PM in response to rd1023

    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

    This procedure is a diagnostic test. It makes no changes to your data.

    Please triple-click anywhere in the line below on this page to select it:

    syslog -k Sender kernel -k Message CSeq 'n Cause: -' | tail | awk '/:/{$4=""; print}' | pbcopy

    Copy the selected text to the Clipboard by pressing the key combination command-C.

    Launch the built-in Terminal application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

    Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.

    Wait for a new line ending in a dollar sign ($) to appear below what you entered.

    The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message.

    The Terminal window doesn't show the output. Please don't copy anything from there.