cholley1

Q: laptop crashed ipod factory reset and laptop is unable to open itunes anymore so my ipod is unusable because it wants original icloud but i dont have the email address, tried everything, have proof of purchase too

My laptop crashed halfway through a update and my ipod did a factory reset so it went back to the beggining where it says 'hello' and now my laptop is unable to open itunes anymore so my ipod is unusable because it wants original icloud but i dont have the email address, I have tried everything and have proof of purchase too, should I take it to a normal phone repair shop? or how can I send it to a apple store to be sent off? It literally just needs my account to be deleted off the ipod to be used again, can apple help me?

iPod touch

Posted on Mar 25, 2015 11:39 AM

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