i have a iPod 5th gen and an iPhone 5s which both run on ios 8.1.1. when ever i try to plug ether of them in a pop up says that the assert is not supported. i have tried to clean out the port and it is still not charging. what can i do at home?
iPod touch (5th generation), iOS 8.1.1, iPhone 5s
Are you using an Apple or Apple-certified charger? If not, then you need to get one.
Cheers,
GB
That error typically means a bad cable but can be a bad iPod
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
If you can’t charge your iPhone, iPad, or iPod touch
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
why does my iPod say "assessory not supported" when i plug it in
