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User profile for user: Hincha_Real
Hincha_Real Author
User level: Level 1
5 points

Safari quits unexpectedly PLEASE HELP!!

I have a MacBook Pro with retina display OS X Yosemite 10.10.2

using Safari 8.0.4 that is always quitting all of a sudden.

I do not have any third party extensions installed nor can I see any

type of Malware and I doubt it's a virus. I have tried deleting all website data

and have followed every instruction on the link below but it keeps quitting every couple of hours or so.

Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues - Apple Support


Can someone please help me figure out what's wrong?! It's very inconvenient given that it logs me off from

certain websites and deletes certain data every time it quits.

MacBook Pro with Retina display, OS X Yosemite (10.10.2)

Posted on Mar 25, 2015 10:24 PM

Reply
13 replies
User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,547 points

Mar 26, 2015 11:04 AM in response to Hincha_Real

When an application crashes, the pertinent information is in the log—nowhere else.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Step 1

For this step, the title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)

Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

Step 2

In the Console window, select

DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports

(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.

I know the report is long, maybe several hundred lines. Please post all of it anyway.

If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.

In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)

Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

Reply
User profile for user: Hincha_Real
Hincha_Real Author
User level: Level 1
5 points

Mar 28, 2015 12:21 PM in response to Linc Davis

Hello is this what you need?



Process: com.apple.Safari [6781]

Path: /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/XPCServices /com.apple.Safari.SearchHelper.xpc/Contents/MacOS/com.apple.Safari.SearchHelper

Load Address: 0x1047ce000

Identifier: com.apple.Safari.SearchHelper

Version: 10600.4.10.5 (10600)

Build Info: 1-WebBrowser~7600004010007000

Code Type: x86_64 (Native)

Parent Process: launchd [1]



Date/Time: 2015-03-28 12:06:34.574 -0700

OS Version: Mac OS X 10.10.2 (14C1514)

Report Version: 8









Process: accountsd [1326]

Path: /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd

Identifier: accountsd

Version: 113 (113)

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: accountsd [1326]

User ID: 501



Date/Time: 2015-03-11 22:38:21.972 -0700

OS Version: Mac OS X 10.10.2 (14C1510)

Report Version: 11

Anonymous UUID: 6388339B-8846-8CE3-4B92-D44B3E754F8C



Sleep/Wake UUID: 0342304D-865C-4C8D-9D3E-59556605AB94



Time Awake Since Boot: 23000 seconds

Time Since Wake: 1300 seconds



Crashed Thread: 3 Dispatch queue: NSManagedObjectContext 0x7fd99bd1ebd0



Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: EXC_I386_GPFLT



Application Specific Information:

objc_msgSend() selector name: self





Thread 0:: Dispatch queue: com.apple.main-thread

0 libsystem_kernel.dylib 0x00007fff8d1f74de mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fff8d1f664f mach_msg + 55

2 com.apple.CoreFoundation 0x00007fff8aad7b34 __CFRunLoopServiceMachPort + 212

3 com.apple.CoreFoundation 0x00007fff8aad6ffb __CFRunLoopRun + 1371

4 com.apple.CoreFoundation 0x00007fff8aad6858 CFRunLoopRunSpecific + 296

5 accountsd 0x000000010ac3cab5 0x10ac3c000 + 2741

6 libdyld.dylib 0x00007fff868585c9 start + 1



Thread 1:: Dispatch queue: com.apple.libdispatch-manager

0 libsystem_kernel.dylib 0x00007fff8d1fd232 kevent64 + 10

1 libdispatch.dylib 0x00007fff89dc9a6a _dispatch_mgr_thread + 52



Thread 2:

0 libsystem_kernel.dylib 0x00007fff8d1fc94a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff9269e40d start_wqthread + 13



Thread 3 Crashed:: Dispatch queue: NSManagedObjectContext 0x7fd99bd1ebd0

0 libobjc.A.dylib 0x00007fff888ab1e4 objc_msgSend + 292

1 com.apple.Foundation 0x00007fff8cb42420 +[NSObject(NSKeyValueCodingPrivate) _createValuePrimitiveGetterWithContainerClassID:key:] + 537

2 com.apple.CoreData 0x00007fff884d3517 _resolveForSelectorAndType + 215

3 com.apple.CoreData 0x00007fff884d3430 _kvcPropertysPrimitiveGetters + 48

4 com.apple.CoreData 0x00007fff884d289d +[NSManagedObject(_PFDynamicAccessorsAndPropertySupport) resolveInstanceMethod:] + 6333

5 libobjc.A.dylib 0x00007fff888bb954 _class_resolveInstanceMethod(objc_class*, objc_selector*, objc_object*) + 80

6 libobjc.A.dylib 0x00007fff888c1799 lookUpImpOrForward + 356

7 libobjc.A.dylib 0x00007fff888ab1ac objc_msgSend + 236

8 com.apple.Accounts 0x00007fff908a633f -[ACAccountType initWithManagedAccountType:] + 91

9 com.apple.Accounts 0x00007fff908a62ac -[ACAccountType initWithManagedAccountType:accountStore:] + 61

10 com.apple.accounts.AccountsDaemon 0x00007fff931e8c5a __53-[ACDAccountStore accountTypeWithIdentifier:handler:]_block_invoke + 196

11 com.apple.CoreData 0x00007fff884ff246 developerSubmittedBlockToNSManagedObjectContextPerform + 182

12 libdispatch.dylib 0x00007fff89dc6c13 _dispatch_client_callout + 8

13 libdispatch.dylib 0x00007fff89dc7e5e _dispatch_barrier_sync_f_invoke + 57

14 com.apple.CoreData 0x00007fff884ff126 -[NSManagedObjectContext performBlockAndWait:] + 214

15 com.apple.accounts.AccountsDaemon 0x00007fff931e8b0e -[ACDAccountStore accountTypeWithIdentifier:handler:] + 285

16 com.apple.accounts.AccountsDaemon 0x00007fff93211385 -[ACDAccountStoreFilter accountTypeWithIdentifier:handler:] + 95

17 com.apple.CoreFoundation 0x00007fff8aaa03cc __invoking___ + 140

18 com.apple.CoreFoundation 0x00007fff8aaa0222 -[NSInvocation invoke] + 290

19 com.apple.Foundation 0x00007fff8cd64b58 __NSXPCCONNECTION_IS_CALLING_OUT_TO_EXPORTED_OBJECT__ + 17

20 com.apple.Foundation 0x00007fff8cb83ec4 -[NSXPCConnection _decodeAndInvokeMessageWithData:] + 1695

21 com.apple.Foundation 0x00007fff8cb80fc9 message_handler + 654

22 libxpc.dylib 0x00007fff8655b589 _xpc_connection_call_event_handler + 58

23 libxpc.dylib 0x00007fff8655a04b _xpc_connection_mach_event + 1901

24 libdispatch.dylib 0x00007fff89dcc0f8 _dispatch_client_callout4 + 9

25 libdispatch.dylib 0x00007fff89dcd1a3 _dispatch_mach_msg_invoke + 445

26 libdispatch.dylib 0x00007fff89dca154 _dispatch_queue_drain + 571

27 libdispatch.dylib 0x00007fff89dcba10 _dispatch_mach_invoke + 232

28 libdispatch.dylib 0x00007fff89dca154 _dispatch_queue_drain + 571

29 libdispatch.dylib 0x00007fff89dcbecc _dispatch_queue_invoke + 202

30 libdispatch.dylib 0x00007fff89dc96b7 _dispatch_root_queue_drain + 463

31 libdispatch.dylib 0x00007fff89dd7fe4 _dispatch_worker_thread3 + 91

32 libsystem_pthread.dylib 0x00007fff926a0637 _pthread_wqthread + 729

33 libsystem_pthread.dylib 0x00007fff9269e40d start_wqthread + 13



Thread 4:: Dispatch queue: NSManagedObjectContext 0x7fd99bd31860

0 com.apple.CoreFoundation 0x00007fff8aa7ca63 CFStringGetCharactersPtr + 35

1 com.apple.CoreFoundation 0x00007fff8aa9c48b __CFStringEncodeByteStream + 251

2 com.apple.Foundation 0x00007fff8caed972 -[NSString(NSStringOtherEncodings) lengthOfBytesUsingEncoding:] + 157

3 com.apple.Foundation 0x00007fff8cb4224a +[NSObject(NSKeyValueCodingPrivate) _createValuePrimitiveGetterWithContainerClassID:key:] + 67

4 com.apple.CoreData 0x00007fff884d3517 _resolveForSelectorAndType + 215

5 com.apple.CoreData 0x00007fff884d3430 _kvcPropertysPrimitiveGetters + 48

6 com.apple.CoreData 0x00007fff884d289d +[NSManagedObject(_PFDynamicAccessorsAndPropertySupport) resolveInstanceMethod:] + 6333

7 libobjc.A.dylib 0x00007fff888bb954 _class_resolveInstanceMethod(objc_class*, objc_selector*, objc_object*) + 80

8 libobjc.A.dylib 0x00007fff888c1799 lookUpImpOrForward + 356

9 libobjc.A.dylib 0x00007fff888ab1ac objc_msgSend + 236

10 com.apple.Accounts 0x00007fff908a633f -[ACAccountType initWithManagedAccountType:] + 91

11 com.apple.Accounts 0x00007fff908a62ac -[ACAccountType initWithManagedAccountType:accountStore:] + 61

12 com.apple.accounts.AccountsDaemon 0x00007fff931e8c5a __53-[ACDAccountStore accountTypeWithIdentifier:handler:]_block_invoke + 196

13 com.apple.CoreData 0x00007fff884ff246 developerSubmittedBlockToNSManagedObjectContextPerform + 182

14 libdispatch.dylib 0x00007fff89dc6c13 _dispatch_client_callout + 8

15 libdispatch.dylib 0x00007fff89dc7e5e _dispatch_barrier_sync_f_invoke + 57

16 com.apple.CoreData 0x00007fff884ff126 -[NSManagedObjectContext performBlockAndWait:] + 214

17 com.apple.accounts.AccountsDaemon 0x00007fff931e8b0e -[ACDAccountStore accountTypeWithIdentifier:handler:] + 285

18 com.apple.accounts.AccountsDaemon 0x00007fff93211385 -[ACDAccountStoreFilter accountTypeWithIdentifier:handler:] + 95

19 com.apple.CoreFoundation 0x00007fff8aaa03cc __invoking___ + 140

20 com.apple.CoreFoundation 0x00007fff8aaa0222 -[NSInvocation invoke] + 290

21 com.apple.Foundation 0x00007fff8cd64b58 __NSXPCCONNECTION_IS_CALLING_OUT_TO_EXPORTED_OBJECT__ + 17

22 com.apple.Foundation 0x00007fff8cb83ec4 -[NSXPCConnection _decodeAndInvokeMessageWithData:] + 1695

23 com.apple.Foundation 0x00007fff8cb80fc9 message_handler + 654

24 libxpc.dylib 0x00007fff8655b589 _xpc_connection_call_event_handler + 58

25 libxpc.dylib 0x00007fff8655a04b _xpc_connection_mach_event + 1901

26 libdispatch.dylib 0x00007fff89dcc0f8 _dispatch_client_callout4 + 9

27 libdispatch.dylib 0x00007fff89dcd1a3 _dispatch_mach_msg_invoke + 445

28 libdispatch.dylib 0x00007fff89dca154 _dispatch_queue_drain + 571

29 libdispatch.dylib 0x00007fff89dcba10 _dispatch_mach_invoke + 232

30 libdispatch.dylib 0x00007fff89dca154 _dispatch_queue_drain + 571

31 libdispatch.dylib 0x00007fff89dcbecc _dispatch_queue_invoke + 202

32 libdispatch.dylib 0x00007fff89dc96b7 _dispatch_root_queue_drain + 463

33 libdispatch.dylib 0x00007fff89dd7fe4 _dispatch_worker_thread3 + 91

34 libsystem_pthread.dylib 0x00007fff926a0637 _pthread_wqthread + 729

35 libsystem_pthread.dylib 0x00007fff9269e40d start_wqthread + 13



Thread 3 crashed with X86 Thread State (64-bit):

rax: 0x00007fff763ca148 rbx: 0x00007fff8cd92f6e rcx: 0x0000000000147d00 rdx: 0x00007fff759b08e0

rdi: 0x00007fff759a80f0 rsi: 0x00007fff8bcae573 rbp: 0x000000010adbdf10 rsp: 0x000000010adbde78

r8: 0x0000000080000000 r9: 0x0000000000000001 r10: 0x00007fd99bd18bb0 r11: 0x00047fff888b240c

r12: 0x00007fff76e05288 r13: 0x00007fff76e05288 r14: 0x00007fff763ca148 r15: 0x000000010adbdf40

rip: 0x00007fff888ab1e4 rfl: 0x0000000000010246 cr2: 0x00007fff908a626f


Logical CPU: 2

Error Code: 0x00000000

Trap Number: 13





Binary Images:

0x10ac3c000 - 0x10ac3cfff accountsd (113 - 113) <FE573A9B-A4D9-3E08-9F08-D98F65D9E14D> /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd

0x7fff60fbd000 - 0x7fff60ff3837 dyld (353.2.1) <65DCCB06-339C-3E25-9702-600A28291D0E> /usr/lib/dyld

0x7fff84f3a000 - 0x7fff84f3aff7 liblaunch.dylib (559.10.3) <DFCDEBDF-8247-3DC7-9879-E7E497DDA4B4> /usr/lib/system/liblaunch.dylib

0x7fff85068000 - 0x7fff85117fe7 libvMisc.dylib (516) <A82F9FE8-70ED-3BC9-9184-1A2B9EE3C010> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib

0x7fff852f5000 - 0x7fff85363ffb com.apple.Heimdal (4.0 - 2.0) <3E5DA653-A343-3257-ADE1-BA879BAE280F> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal

0x7fff85389000 - 0x7fff8556eff3 libicucore.A.dylib (531.31) <B08E00D5-13C6-3391-AB3A-8DE693D3B42E> /usr/lib/libicucore.A.dylib

0x7fff8556f000 - 0x7fff8556ffff com.apple.audio.units.AudioUnit (1.12 - 1.12) <76EF1C9D-DEA4-3E55-A134-4099B2FD2CF2> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

0x7fff855e5000 - 0x7fff85e1efe3 com.apple.CoreGraphics (1.600.0 - 775.16) <A7BA30E6-A15F-3E48-9718-3837949A0E2E> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics

0x7fff85f72000 - 0x7fff85ff4fff com.apple.PerformanceAnalysis (1.0 - 1) <94F08B1A-F6AF-38D5-BE92-4FED34742966> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis

0x7fff85ff5000 - 0x7fff85ffefff libGFXShared.dylib (11.1.1) <7AE7D152-597E-3B27-A52C-8DA76760B61C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib

0x7fff85fff000 - 0x7fff8604eff7 com.apple.opencl (2.4.2 - 2.4.2) <D16CFDE6-B5F7-301A-995E-8B583D8C675A> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL

0x7fff86087000 - 0x7fff860b0ffb libxslt.1.dylib (13) <AED1143F-B848-3E73-81ED-71356F25F084> /usr/lib/libxslt.1.dylib

0x7fff860b1000 - 0x7fff860ecfff com.apple.QD (301 - 301) <C4D2AD03-B839-350A-AAF0-B4A08F8BED77> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD

0x7fff860ef000 - 0x7fff8612afff com.apple.Symbolication (1.4 - 56045) <D64571B1-4483-3FE2-BD67-A91360F79727> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion

0x7fff8612b000 - 0x7fff8612fff7 libGIF.dylib (1232) <3C70FBBC-FBA5-3013-A440-05D68B63885F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib

0x7fff861d3000 - 0x7fff861d6fff com.apple.xpc.ServiceManagement (1.0 - 1) <5EFD45BF-B0CD-39F2-8232-6BA33E63E5D4> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment

0x7fff861dc000 - 0x7fff861defff libRadiance.dylib (1232) <9C2DBBDF-0F0B-36BF-84D0-13E0086F793A> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib

0x7fff86551000 - 0x7fff86579fff libxpc.dylib (559.10.3) <876216DC-D5D3-381E-8AF9-49AE464E5107> /usr/lib/system/libxpc.dylib

0x7fff86731000 - 0x7fff86756fff libPng.dylib (1232) <10DC46CC-A4FD-3B1A-AA23-E4F12938BC13> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib

0x7fff86757000 - 0x7fff867cbfff com.apple.ApplicationServices.ATS (360 - 375) <2824D38D-460D-353C-9D18-499B4BEEABB7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS

0x7fff867d5000 - 0x7fff8684dff7 com.apple.SystemConfiguration (1.14 - 1.14) <E0495F7D-5624-3EF7-B7E5-DA0EE708B6E4> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration

0x7fff86851000 - 0x7fff86854fff com.apple.IOSurface (97.0.1 - 97.0.1) <0C9ED49D-AADB-3CB9-9A11-F5D765253548> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface

0x7fff86855000 - 0x7fff86858ff7 libdyld.dylib (353.2.1) <4E33E416-F1D8-3598-B8CC-6863E2ECD0E6> /usr/lib/system/libdyld.dylib

0x7fff868e8000 - 0x7fff8690cfef libJPEG.dylib (1232) <638302B6-369F-3C50-BF63-F8D19C393F47> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib

0x7fff8690d000 - 0x7fff86a25ffb com.apple.CoreText (352.0 - 454.3) <B3B8C775-14FA-38F3-9CD5-830422AE9C49> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText

0x7fff86a26000 - 0x7fff86a56fff com.apple.GSS (4.0 - 2.0) <FD154E62-F4CF-339D-B66C-AF4AED6A94A6> /System/Library/Frameworks/GSS.framework/Versions/A/GSS

0x7fff86a57000 - 0x7fff86a58fff libDiagnosticMessagesClient.dylib (100) <2EE8E436-5CDC-34C5-9959-5BA218D507FB> /usr/lib/libDiagnosticMessagesClient.dylib

0x7fff86a59000 - 0x7fff86e89fff com.apple.vision.FaceCore (3.1.6 - 3.1.6) <C3B823AA-C261-37D3-B4AC-C59CE91C8241> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore

0x7fff86e8a000 - 0x7fff86ea4ff3 com.apple.Ubiquity (1.3 - 313) <DF56A657-CC6E-3BE2-86A0-71F07127724C> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity

0x7fff86ea7000 - 0x7fff86ee7ff7 libGLImage.dylib (11.1.1) <3986BFA3-4F55-380F-B01D-91BA9785D70C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib

0x7fff86eed000 - 0x7fff86f00ff7 com.apple.CoreBluetooth (1.0 - 1) <FA9B43B3-E183-3040-AE25-66EF9870CF35> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth

0x7fff870bd000 - 0x7fff870d7ff7 libextension.dylib (55.1) <6D0CF094-85E8-3F5B-A3F1-25ECF60F80D9> /usr/lib/libextension.dylib

0x7fff871b7000 - 0x7fff87240fff com.apple.CoreSymbolication (3.1 - 57020) <FDF8F348-164D-38F9-90EB-F42585DD2C77> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication

0x7fff87241000 - 0x7fff87271fff libsystem_m.dylib (3086.1) <1E12AB45-6D96-36D0-A226-F24D9FB0D9D6> /usr/lib/system/libsystem_m.dylib

0x7fff87272000 - 0x7fff87292fff com.apple.IconServices (47.1 - 47.1) <E83DFE3B-6541-3736-96BB-26DC5D0100F1> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s

0x7fff87647000 - 0x7fff8766dff7 com.apple.ChunkingLibrary (2.1 - 163.1) <3514F2A4-38BD-3849-9286-B3B991057742> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library

0x7fff87d6e000 - 0x7fff87e62fff libFontParser.dylib (134.1) <EA8452DB-9221-3608-95BF-496F58106313> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib

0x7fff87e74000 - 0x7fff87eaeffb com.apple.DebugSymbols (115 - 115) <6F03761D-7C3A-3C80-8031-AA1C1AD7C706> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s

0x7fff8841b000 - 0x7fff8841cffb libremovefile.dylib (35) <3485B5F4-6CE8-3C62-8DFD-8736ED6E8531> /usr/lib/system/libremovefile.dylib

0x7fff8849d000 - 0x7fff88718ff7 com.apple.CoreData (111 - 526.1) <DC4F037B-B7F4-381A-B939-4414489D76BF> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData

0x7fff887a0000 - 0x7fff88807ff7 com.apple.framework.CoreWiFi (3.0 - 300.4) <19269C1D-EB29-384A-83F3-7DDDEB7D9DAD> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi

0x7fff88817000 - 0x7fff8881bfff libcache.dylib (69) <45E9A2E7-99C4-36B2-BEE3-0C4E11614AD1> /usr/lib/system/libcache.dylib

0x7fff8881c000 - 0x7fff88836fff com.apple.AppleVPAFramework (1.2.10 - 1.2.10) <DC3D5A44-AB1E-32A9-9D22-FC922B52346A> /System/Library/PrivateFrameworks/AppleVPA.framework/Versions/A/AppleVPA

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0x7fff90c23000 - 0x7fff90c8ffff com.apple.framework.CoreWLAN (5.0 - 500.35.2) <37551DDD-C07C-31EB-923A-9721F03D7E29> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN

0x7fff90c90000 - 0x7fff90e1efff libBLAS.dylib (1128) <497912C1-A98E-3281-BED7-E9C751552F61> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib

0x7fff90e1f000 - 0x7fff90e39ff7 com.apple.Kerberos (3.0 - 1) <7760E0C2-A222-3709-B2A6-B692D900CEB1> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos

0x7fff90e3a000 - 0x7fff90e43ff3 com.apple.CommonAuth (4.0 - 2.0) <BA9F5A09-D200-3D18-9F4A-20C789291A30> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth

0x7fff91221000 - 0x7fff91221ff7 libkeymgr.dylib (28) <77845842-DE70-3CC5-BD01-C3D14227CED5> /usr/lib/system/libkeymgr.dylib

0x7fff91237000 - 0x7fff91240ff7 libsystem_notify.dylib (133.1.1) <61147800-F320-3DAA-850C-BADF33855F29> /usr/lib/system/libsystem_notify.dylib

0x7fff9128e000 - 0x7fff91302ff3 com.apple.securityfoundation (6.0 - 55126) <DEC91795-7754-334A-8CDA-B429F41B922D> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation

0x7fff9130e000 - 0x7fff91310fff com.apple.OAuth (25 - 25) <EE765AF0-2BB6-3689-9EAA-689BF1F02A0D> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth

0x7fff91311000 - 0x7fff9133cff3 libarchive.2.dylib (30) <8CBB4416-EBE9-3574-8ADC-44655D245F39> /usr/lib/libarchive.2.dylib

0x7fff9133d000 - 0x7fff91344ff7 libcompiler_rt.dylib (35) <BF8FC133-EE10-3DA6-9B90-92039E28678F> /usr/lib/system/libcompiler_rt.dylib

0x7fff91d4c000 - 0x7fff91d57fff libGL.dylib (11.1.1) <1F0EB9FB-4B0F-349B-80DD-93FD3F45B9C7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib

0x7fff9269d000 - 0x7fff926a6fff libsystem_pthread.dylib (105.10.1) <3103AA7F-3BAE-3673-9649-47FFD7E15C97> /usr/lib/system/libsystem_pthread.dylib

0x7fff926a7000 - 0x7fff926edffb libFontRegistry.dylib (134) <01B8034A-45FD-3360-A347-A1896F591363> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib

0x7fff92781000 - 0x7fff92783fff libCVMSPluginSupport.dylib (11.1.1) <DA0706C5-F02A-3F3D-8EBA-18C04313CA2C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib

0x7fff931d5000 - 0x7fff9322dff7 com.apple.accounts.AccountsDaemon (113 - 113) <30F83BF7-2BAE-3BAD-B111-224346AF4B52> /System/Library/PrivateFrameworks/AccountsDaemon.framework/Versions/A/AccountsD aemon

0x7fff932eb000 - 0x7fff932fbff7 libbsm.0.dylib (34) <A3A2E56C-2B65-37C7-B43A-A1F926E1A0BB> /usr/lib/libbsm.0.dylib

0x7fff93313000 - 0x7fff93320ff7 libbz2.1.0.dylib (36) <2DF83FBC-5C08-39E1-94F5-C28653791B5F> /usr/lib/libbz2.1.0.dylib

0x7fff93321000 - 0x7fff93322fff liblangid.dylib (117) <B54A4AA0-2E53-3671-90F5-AFF711C0EB9E> /usr/lib/liblangid.dylib

0x7fff93323000 - 0x7fff93332fff com.apple.LangAnalysis (1.7.0 - 1.7.0) <D1E527E4-C561-352F-9457-E8C50232793C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis

0x7fff9385d000 - 0x7fff93997ff7 com.apple.ImageIO.framework (3.3.0 - 1232) <A9682E9F-4917-3926-A035-7FEE7FF9D2AB> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO

0x7fff94221000 - 0x7fff9427cfef libTIFF.dylib (1232) <56D444B7-A37A-30BC-80B5-5E702FFAAAAB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib

0x7fff9427d000 - 0x7fff94297ff7 liblzma.5.dylib (7) <1D03E875-A7C0-3028-814C-3C27F7B7C079> /usr/lib/liblzma.5.dylib

0x7fff9445a000 - 0x7fff9447bfff com.apple.framework.Apple80211 (10.1 - 1010.64) <A7378C4B-FFD3-35B9-93E8-0534A2A7B51F> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211

0x7fff9447c000 - 0x7fff94486ff7 com.apple.CrashReporterSupport (10.10 - 629) <4BCAA6B5-EC7F-365F-9D3F-BC483B7E956C> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport

0x7fff94488000 - 0x7fff9448dfff com.apple.DiskArbitration (2.6 - 2.6) <0DFF4D9B-2AC3-3B82-B5C5-30F4EFBD2DB9> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration

0x7fff944a8000 - 0x7fff944b0fff libsystem_platform.dylib (63) <64E34079-D712-3D66-9CE2-418624A5C040> /usr/lib/system/libsystem_platform.dylib

0x7fff94542000 - 0x7fff9454eff7 com.apple.OpenDirectory (10.10 - 187) <8B98ECCB-7EFA-3A58-BD2B-A0835D869B1A> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory

0x7fff9454f000 - 0x7fff94550fff libsystem_secinit.dylib (18) <581DAD0F-6B63-3A48-B63B-917AF799ABAA> /usr/lib/system/libsystem_secinit.dylib

0x7fff9455c000 - 0x7fff9464efff libxml2.2.dylib (26) <B834E7C8-EC3E-3382-BC5A-DA38DC4D720C> /usr/lib/libxml2.2.dylib

0x7fff9466b000 - 0x7fff94673ffb com.apple.CoreServices.FSEvents (1210 - 1210) <782A9C69-7A45-31A7-8960-D08A36CBD0A7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvent s.framework/Versions/A/FSEvents

0x7fff94682000 - 0x7fff94721df7 com.apple.AppleJPEG (1.0 - 1) <9BB3D7DF-630A-3E1C-A124-12D6C4D0DE70> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG

0x7fff94727000 - 0x7fff94819ff7 libiconv.2.dylib (42) <2A06D02F-8B76-3864-8D96-64EF5B40BC6C> /usr/lib/libiconv.2.dylib

0x7fff94858000 - 0x7fff94869fff libcmph.dylib (1) <46EC3997-DB5E-38AE-BBBB-A035A54AD3C0> /usr/lib/libcmph.dylib

0x7fff9486a000 - 0x7fff9486cfff libsystem_configuration.dylib (699.1.5) <5E14864E-089A-3D84-85A4-980B776427A8> /usr/lib/system/libsystem_configuration.dylib



External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 9290

thread_create: 0

thread_set_state: 0



VM Region Summary:

ReadOnly portion of Libraries: Total=171.3M resident=47.1M(27%) swapped_out_or_unallocated=124.2M(73%)

Writable regions: Total=58.3M written=768K(1%) resident=1324K(2%) swapped_out=0K(0%) unallocated=57.0M(98%)


REGION TYPE VIRTUAL

=========== =======

CoreData Object IDs 4100K

Dispatch continuations 8192K

Foundation 4K

Kernel Alloc Once 4K

MALLOC 36.3M

MALLOC (admin) 32K

SQLite page cache 128K

STACK GUARD 56.0M

Stack 9824K

VM_ALLOCATE 44K

__DATA 13.7M

__IMAGE 528K

__LINKEDIT 70.3M

__TEXT 101.0M

__UNICODE 544K

mapped file 22.5M

shared memory 4K

=========== =======

TOTAL 322.8M





System Profile:

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x112), Broadcom BCM43xx 1.0 (7.15.159.13.12)

Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports

Thunderbolt Bus: MacBook Pro, Apple Inc., 17.2

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343235533641465236412D50422020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343235533641465236412D50422020

USB Device: Internal Memory Card Reader

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

Serial ATA Device: APPLE SSD SD0128F, 121.33 GB

Model: MacBookPro11,1, BootROM MBP111.0138.B14, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 2.16f68

Network Service: Wi-Fi, AirPort, en0

Graphics: Intel Iris, Intel Iris, Built-In

Reply
User profile for user: Hincha_Real
Hincha_Real Author
User level: Level 1
5 points

Mar 28, 2015 3:20 PM in response to Linc Davis

is it this?


com.apple.Safari(6781) deny file-issue-extension /Users/ervinvaldez/Library/Caches/com.apple.Safari.SearchHelper



Process: com.apple.Safari [6781]

Path: /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/XPCServices /com.apple.Safari.SearchHelper.xpc/Contents/MacOS/com.apple.Safari.SearchHelper

Load Address: 0x1047ce000

Identifier: com.apple.Safari.SearchHelper

Version: 10600.4.10.5 (10600)

Build Info: 1-WebBrowser~7600004010007000

Code Type: x86_64 (Native)

Parent Process: launchd [1]



Date/Time: 2015-03-28 12:06:34.574 -0700

OS Version: Mac OS X 10.10.2 (14C1514)

Report Version: 8



Thread 0:

0 libsystem_kernel.dylib 0x00007fff90dd7e92 __mac_syscall + 10

1 CFNetwork 0x00007fff9328d821 GetSandboxFileExtensionForPath(char const*) + 38

2 CFNetwork 0x00007fff931a8216 __CFURLCache::createNSURLStorageClient(__CFString const*, long, __CFURLCache*) + 190

3 CFNetwork 0x00007fff9313d1c4 __CFURLCache::SetDiskCapacity(long) + 172

4 CFNetwork 0x00007fff93254598 -[NSURLCache initWithMemoryCapacity:diskCapacity:diskPath:] + 268

5 CFNetwork 0x00007fff93254140 +[NSURLCache sharedURLCache] + 106

6 CFNetwork 0x00007fff9316d646 -[__NSURLSessionLocal _createXURLCache0] + 40

7 CFNetwork 0x00007fff9316d714 __39-[__NSURLSessionLocal _createXURLCache]_block_invoke + 26

8 libdispatch.dylib 0x00007fff93db0c13 _dispatch_client_callout + 8

9 libdispatch.dylib 0x00007fff93db0b26 dispatch_once_f + 117

10 CFNetwork 0x00007fff9316d6f8 -[__NSURLSessionLocal _createXURLCache] + 143

11 CFNetwork 0x00007fff93225feb URLConnectionClient::URLConnectionClient(ClassicURLConnection*, NSURLSessionTask const*, dispatch_queue_s*) + 139

12 CFNetwork 0x00007fff93228db3 URLConnectionClient_Classic::URLConnectionClient_Classic(ClassicURLConnection*, NSURLSessionTask const*, CFURLConnectionClient_V1 const*, dispatch_queue_s*) + 21

13 CFNetwork 0x00007fff931c3eed ClassicURLConnection::initialize(CFURLConnectionClient_V1*, NSURLSessionTask const*) + 141

14 CFNetwork 0x00007fff931c37c3 ClassicURLConnection::initialize(_CFURLRequest const*, _CFURLRequest*, CFURLConnectionClient_V1*, __CFDictionary const*) + 191

15 CFNetwork 0x00007fff9314665a CFURLConnectionCreateWithProperties + 257

16 CFNetwork 0x00007fff9314653e CFURLConnectionCreate + 52

17 CFNetwork 0x00007fff931b049d SyncClient::SyncClient(__CFAllocator const*, _CFURLRequest const*, dispatch_queue_s*, void (__CFData const*, _CFURLResponse*, __CFError*) block_pointer) + 231

18 CFNetwork 0x00007fff931b0172 CFURLConnectionSendSynchronousRequest + 418

19 CFNetwork 0x00007fff931d0173 +[NSURLConnection sendSynchronousRequest:returningResponse:error:] + 140

20 Foundation 0x00007fff970a64e6 -[NSData(NSData) initWithContentsOfURL:] + 186

21 Foundation 0x00007fff97146513 +[NSData(NSData) dataWithContentsOfURL:] + 45

22 Foundation 0x00007fff972722a1 -[NSXMLParser initWithContentsOfURL:] + 171

23 com.apple.Safari.SearchHelper 0x00000001047cf14f

24 libdispatch.dylib 0x00007fff93db5323 _dispatch_call_block_and_release + 12

25 libdispatch.dylib 0x00007fff93db0c13 _dispatch_client_callout + 8

26 libdispatch.dylib 0x00007fff93db4365 _dispatch_queue_drain + 1100

27 libdispatch.dylib 0x00007fff93db5ecc _dispatch_queue_invoke + 202

28 libdispatch.dylib 0x00007fff93db36b7 _dispatch_root_queue_drain + 463

29 libdispatch.dylib 0x00007fff93dc1fe4 _dispatch_worker_thread3 + 91

30 libsystem_pthread.dylib 0x00007fff97b5a637 _pthread_wqthread + 729

31 libsystem_pthread.dylib 0x00007fff97b5840d start_wqthread + 13



Binary Images:

0x1047ce000 - 0x1047d9fff com.apple.Safari.SearchHelper (10600 - 10600.4.10.5) <9628768d-0e1f-3d31-b3f6-7e9c3e243849> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/XPCServices /com.apple.Safari.SearchHelper.xpc/Contents/MacOS/com.apple.Safari.SearchHelper

0x7fff90dc2000 - 0x7fff90ddffff libsystem_kernel.dylib (2782.10.72) <97cd7acd-ea0c-3434-befc-fcd013d6bb73> /usr/lib/system/libsystem_kernel.dylib

0x7fff9312f000 - 0x7fff93332ff3 com.apple.CFNetwork (720.2.4 - 720.2.4) <e550c671-930f-3b12-8798-23898473e179> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork

0x7fff93daf000 - 0x7fff93dd9ff7 libdispatch.dylib (442.1.4) <502cf32b-669b-3709-8862-08188225e4f0> /usr/lib/system/libdispatch.dylib

0x7fff97093000 - 0x7fff973c1fff com.apple.Foundation (6.9 - 1152.14) <e3746edd-dfb1-3ecb-88ed-a91ac0ef3aaa> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

0x7fff97b57000 - 0x7fff97b60fff libsystem_pthread.dylib (105.10.1) <3103aa7f-3bae-3673-9649-47ffd7e15c97> /usr/lib/system/libsystem_pthread.dylib












Responsible: Safari [22204]

0x7fff8d231000 - 0x7fff8d233ff3 com.apple.SafariServices.framework (10600 - 10600.3.18) <2C2F0A8D-CC06-30CF-B247-93A96A25F0D5> /System/Library/PrivateFrameworks/SafariServices.framework/Versions/A/SafariSer vices

0x7fff8ffc0000 - 0x7fff90901fff com.apple.Safari.framework (10600 - 10600.3.18) <E32F3139-F84B-3ED7-B5B0-9821D22998F7> /System/Library/PrivateFrameworks/Safari.framework/Versions/A/Safari














Mar 28 00:56:59 Ervins-MacBook-Pro.local Safari[4956]: Failed to save record: <CKError 0x608001246450: "Network Failure" (4/-1009)>

Mar 28 00:57:18 Ervins-MacBook-Pro.local WindowServer[96]: disable_update_timeout: UI updates were forcibly disabled by application "Safari" for over 1.00 seconds. Server has re-enabled them.

Mar 28 00:57:21 Ervins-MacBook-Pro.local WindowServer[96]: common_reenable_update: UI updates were finally reenabled by application "Safari" after 4.19 seconds (server forcibly re-enabled them after 1.00 seconds)

Mar 28 10:00:04 Ervins-MBP.home Safari[4956]: tcp_connection_destination_prepare_complete 303 connectx to 17.249.9.251:443@0 failed: Network is down

Mar 28 10:00:04 Ervins-MacBook-Pro.local Safari[4956]: tcp_connection_destination_prepare_complete 303 connectx to 17.249.25.246:443@0 failed: Network is unreachable

Mar 28 10:00:04 Ervins-MacBook-Pro.local Safari[4956]: tcp_connection_destination_prepare_complete 303 connectx to 17.249.25.247:443@0 failed: Network is unreachable

Mar 28 10:00:04 Ervins-MacBook-Pro.local Safari[4956]: tcp_connection_destination_prepare_complete 303 connectx to 17.249.9.252:443@0 failed: Network is unreachable

Mar 28 10:00:04 Ervins-MacBook-Pro.local Safari[4956]: tcp_connection_destination_prepare_complete 303 connectx to 17.249.25.252:443@0 failed: Network is unreachable

Mar 28 10:00:04 Ervins-MacBook-Pro.local Safari[4956]: tcp_connection_destination_prepare_complete 303 connectx to 17.249.25.253:443@0 failed: Network is unreachable

Mar 28 10:00:04 Ervins-MacBook-Pro.local Safari[4956]: tcp_connection_destination_prepare_complete 303 connectx to 17.249.9.246:443@0 failed: Network is unreachable

Mar 28 11:12:17 Ervins-MBP kernel[0]: memorystatus_thread: idle exiting pid 301 [SafariNotificati]

Mar 28 11:12:59 Ervins-MBP kernel[0]: memorystatus_thread: idle exiting pid 4963 [com.apple.Safari]

Mar 28 11:13:00 Ervins-MBP.home Safari[4956]: Communications error: <OS_xpc_error: <error: 0x7fff7b816b60> { count = 1, contents =

Mar 28 11:23:41 Ervins-MBP.home com.apple.Safari.SearchHelper[6722]: Failed to obtain sandbox extension for path=/Users/ervinvaldez/Library/Caches/com.apple.Safari.SearchHelper. Errno:1

Mar 28 11:23:42 Ervins-MBP.home sandboxd[6723] ([6722]): com.apple.Safari(6722) deny file-issue-extension /Users/ervinvaldez/Library/Caches/com.apple.Safari.SearchHelper

Mar 28 12:04:39 Ervins-MBP.home Installer[6744]: GList Safari 7.100000 is Higher runtime version : 8.000000

Mar 28 12:04:39 Ervins-MBP.home Installer[6744]: terminateSafari

Mar 28 12:04:49 Ervins-MBP.home Installer[6744]: ABP Log &safari_ABP_AB_res=44

Mar 28 12:04:49 Ervins-MBP.home Installer[6744]: Report: http://genieo-installer.appspot.com/completer/guard_activity?emid=48d519cd87adc6 75abaef9b348069239&safari_ABP_AB_res=44 err = 0

Mar 28 12:06:34 Ervins-MBP.home com.apple.Safari.SearchHelper[6781]: Failed to obtain sandbox extension for path=/Users/ervinvaldez/Library/Caches/com.apple.Safari.SearchHelper. Errno:1

Mar 28 12:06:34 Ervins-MBP.home sandboxd[6723] ([6781]): com.apple.Safari(6781) deny file-issue-extension /Users/ervinvaldez/Library/Caches/com.apple.Safari.SearchHelper

Mar 28 13:25:25 Ervins-MBP.home WindowServer[96]: disable_update_timeout: UI updates were forcibly disabled by application "Safari" for over 1.00 seconds. Server has re-enabled them.

Mar 28 13:25:34 Ervins-MBP.home WindowServer[96]: common_reenable_update: UI updates were finally reenabled by application "Safari" after 10.27 seconds (server forcibly re-enabled them after 1.00 seconds)

Mar 28 13:39:37 Ervins-MBP.home WindowServer[96]: disable_update_timeout: UI updates were forcibly disabled by application "Safari" for over 1.00 seconds. Server has re-enabled them.

Mar 28 13:39:39 Ervins-MBP.home WindowServer[96]: common_reenable_update: UI updates were finally reenabled by application "Safari" after 3.37 seconds (server forcibly re-enabled them after 1.00 seconds)

Mar 28 13:49:35 Ervins-MBP.home WindowServer[96]: disable_update_timeout: UI updates were forcibly disabled by application "Safari" for over 1.00 seconds. Server has re-enabled them.

Mar 28 13:49:35 Ervins-MBP.home WindowServer[96]: common_reenable_update: UI updates were finally reenabled by application "Safari" after 1.14 seconds (server forcibly re-enabled them after 1.00 seconds)

Mar 28 13:49:47 Ervins-MBP.home WindowServer[96]: disable_update_timeout: UI updates were forcibly disabled by application "Safari" for over 1.00 seconds. Server has re-enabled them.

Mar 28 13:49:49 Ervins-MBP.home WindowServer[96]: common_reenable_update: UI updates were finally reenabled by application "Safari" after 2.93 seconds (server forcibly re-enabled them after 1.00 seconds)

Mar 28 13:49:58 Ervins-MBP.home WindowServer[96]: disable_update_timeout: UI updates were forcibly disabled by application "Safari" for over 1.00 seconds. Server has re-enabled them.

Mar 28 13:50:02 Ervins-MBP.home WindowServer[96]: common_reenable_update: UI updates were finally reenabled by application "Safari" after 5.25 seconds (server forcibly re-enabled them after 1.00 seconds)

Reply
User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,547 points

Mar 28, 2015 3:54 PM in response to Hincha_Real

There is no need to download anything to solve this problem.

If Safari crashes on launch and you don't have another web browser, you should be able to launch Safari by starting up in safe mode.

You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.

Back up all data before proceeding.

Malware is always changing to get around the defenses against it. In addition to the files listed in the support article, you may also have to remove the following in the same way:

~/Library/LaunchAgents/com.Installer.completer.download.plist
~/Library/LaunchAgents/com.Installer.completer.ltvbit.plist
~/Library/LaunchAgents/com.Installer.completer.update.plist
~/Library/LaunchAgents/com.spigot.SearchProtection.plist
~/Library/Application Support/IM.Installer/Completer.app

One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those.

After removing the malware, remember to reset your home page in all the web browsers affected, if it was changed.

If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.

If you find Apple's instructions too hard to follow, ask for an alternative that doesn't require you to trust a black-box application without knowing what it does.

Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.

In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.

Still in System Preferences, open the App Store or Software Update pane and check the box marked

Install system data files and security updates (OS X 10.10 or later)

or

Download updates automatically (OS X 10.9 or earlier)

if it's not already checked.

Reply
User profile for user: Hincha_Real
Hincha_Real Author
User level: Level 1
5 points

Mar 28, 2015 6:40 PM in response to Linc Davis

I do not have Genieo. A few months ago I saw that I had 'Search me' extension malware on Safari preferences and I uninstalled it and deleted it but Safari keeps quitting (so that didn't solve the problem). I also do not have any of the malware list included in the article you provided (I checked every one of them on the 'Go to Folder' and they don't exist. It said 'item cannot be found' in all of them. I do however, show that I have 'Installmac' file. When i paste /Applications/InstallMac on the search button a "Reset Search" icon appears and says that it will remove my browser search settings and IM completer. Not sure what that will do so I don't want to touch it.


Please let me know what else can I do to stop safari from quitting unexpectedly!!


Thank you.

Reply
User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,547 points

Mar 28, 2015 6:45 PM in response to Hincha_Real

You do have at least a partial installation of Genieo, because it's in your log.

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.

Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.

2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.

You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.

In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.

You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.

Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.

4. Here's a summary of what you need to do, if you choose to proceed:

☞ Copy a line of text in this window to the Clipboard.

☞ Paste into the window of another application.

☞ Wait for the test to run. It usually takes a few minutes.

☞ Paste the results, which will have been copied automatically, back into a reply on this page.

The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.

5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.

You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.

Triple-click anywhere in the line of text below on this page to select it:

PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(1308 ' 0.5 0.25 50 1000 15 5120 1000 25000 6 6 5 1 0 100 ' 51 25600 4 10 25 5120 102400 1000 25 1536 500 40 500 300 85 25 20480 262144 20 2000 524288 604800 5 1024 25 );k=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts Displays PCI UniversalAccess InstallHistory ConfigurationProfile AirPort 'com\.apple\.' -\\t N\\/A 'AES|atr|udit|msa|dnse|ax|ensh|fami|FileS|fing|ft[pw]|gedC|kdu|etS|is\.|alk|ODSA|otp|htt|pace|pcas|ps-lp|rexe|rlo|rsh|smb|snm|teln|upd-[aw]|uuc|vix|webf' OSBundle{Require,AllowUserLoa}d 'Mb/s:Mb/s:ms/s:KiB/s:%:total:MB:total:lifetime:sampled:per sec' 'Net in:Net out:I/O wait time:I/O requests:CPU usage:Open files:Memory:Mach ports:Energy:Energy:File opens:Forks:Failed forks:System errors' 'tsA|[ST]M[HL]' PlistBuddy{,' 2>&1'}' -c Print' 'Info\.plist' CFBundleIdentifier );f=('\n%s'{': ','\n\n'}'%s\n' '\nRAM details\n%s\n' %s{' ','\n'{"${k[22]}",}}'%s\n' '%.1f GiB: %s\n' '\n ...and %d more line(s)\n' '\nContents of %s\n '"${k[22]}"'mod date: %s\n '"${k[22]}"'size (B): %d\n '"${k[22]}"'checksum: %d\n%s\n' );c=(879294308 4071182229 461455494 216630318 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 2636415542 3694147963 1233118628 2456546649 2806998573 2778718105 842973933 1383871077 1591517921 676087606 1445213025 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 3374894509 1051159591 892310726 1707497389 523110921 2883943871 3873345487 );s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[4]} ' s/:$//;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[9]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ 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$NF"\f"a[split($(NF-1),a," ")];} ' '|tail -n'{${p[6]},${p[10]}} ' s/.+bus /Bus: /;s/,.+[(]/ /;s/,.+//p;' ' { $NF=$NF" Errors: "$1;$1="";} 1 ' ' 1s/^/\'$'\n''/;/^ +(([MNPRSV]|De|Li|Tu).+|Bus): .|d: Y/d;s/:$//;$d;p;' ' BEGIN { RS=",";FS=":";} $1~"name" { gsub(/["\\]/,"",$2);print $2;} ' '|grep -q e:/' '/[^ .]/p' '{ print $1}' ' /^ +N.+: [1-9]/ { i++;} END { if(i) print "system: "i;} ' ' NF { print "'{admin,user}' "$NF;exit;} ' ' /se.+ =/,/[\}]/!d;/[=\}]/!p ' ' 3,4d;/^ +D|Of|Fu| [0B]/d;s/^ |:$//g;$!H;${ x;/:/p;} ' ' BEGIN { FS=": ";} NR==1 { sub(":","");h="\n"$1"\n";} /:$/ { l=$1;next;} $1~"S"&&$2!~3 { getline;next;} /^ {6}I/ { i++;L[i]=l" "$2;} END { if(i) print h;for(j=0;j<'${p[24]}';j++) print L[i-j];} ' ' /./H;${ x;s/\n//;s/\n/, /g;/,/p;} ' ' {if(int($6)>'${p[25]}')printf("swap used %.1f\n",$6/1024)} ' ' BEGIN{FS="\""} $3~/ t/&&$2!~/'{${k[24]},${k[29]}}'/{print $2} ' ' int($1)>13 ' p ' BEGIN{FS="DB="} { sub(/\.db.*/,".db",$2);print $2;} ' {,1d\;}'/r%/,/^$/p' ' NR==1{next} NR>11||!$0{exit} {print $NF"\f"substr($0,1,32)"\f"$(NF-7)} ' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' '1;END { exit "find /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom -mtime -'${p[23]}'s"|getline;} ' ' NR<='${p[26]}' { o=o"\n"$0;next;} { o="";exit;} END{print o|"sed 1d"} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat uname powermetrics codesign );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop {/,}L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|Goog|(mplet|nabl)ed|ry HD|safe b|succ|xpm' -k Message CReq 'bad |Can.t l|corru|dead|fail|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pagin|Purg(ed|in)| err|Refus|s ful|TCON|tim(ed? ?|ing )o|trig|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1\f%@d\f%s\f%d\n\",@a);printa(\"2\f%@d\f%s\f%d\n\",@b);printa(\"11\f%@d\f%s\f%d\f%s\f%d\n\",@c);printa(\"12\f%@d\f%s\f%d\f%d\n\",@d);printa(\"13\f%@d\f%s\f%d\f%d\n\",@e);printa(\"14\f%@d\f%s\f%d\f%d\n\",@f);printa(\"3\f%@d\f%s\f%d\n\",@g);printa(\"4\f%@d\f%s\f%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f'$'\f''%Sc'$'\f''%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{auto*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*{,/*} .launchd.conf" list '-F "" -k Sender hidd -k Level Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' vm.swapusage --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} '~ "kMDItemKind=Package"' '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |gnment |jnl_io.+)err|disk.+abo','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {'$TMPDIR../C ','/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s -type f -size +'${p[11]}'M -exec stat -f%z'$'\f''%N {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Sender Rne "launchd|nsurls" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|asser|commit - no t|deprec|done |ect pas|fmfd|Goog|ksho|ndum|obso|realp|rned f|/root|sandbox ex" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' ' -F "\$Time \$(RefProc): \$Message" -k Sender Req launchd -k Level Nle 3 -k Message Rne "asse|bug|File ex|hij|Ig|Jet|key is|lid t|Plea|ship" ' print{,-disabled}\ {system,{gui,user}/$UID} '-n1 --show-initial-usage --show-process-energy' -r ' -F "\$Message" -k Sender nsurlstoraged -k Time ge -1h -k Level Nle 4 -k Message Req "^(ER|IN)" ' '/A* -type d -name *.app -prune ! -user 0' -vv );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console,launchd}\ log SMC Login\ hook 'I/O per process' 'High file counts' UID {System,Login,Agent,User}\ services\ {load,disabl}ed {Admin,Root}\ access Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ caches/logs XPC\ cache Startup\ items Shutdown\ codes Heat Diagnostic\ reports Bad\ {plist,cache}s 'VM (GiB)' Bundles{,' (new)'} Trust\ settings Activity Free\ space Stylesheet Library\ paths{,' ('{shell,launchd}\)} Data\ packages Modifications );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};export -f A1 A2 F;B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 31;B1&&! B2&&C2 32;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99;for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 71 6 76 13;D2 45 20 52 66;A1 7 77 14;B3 28;A1 20 31 111;B6 0 28 5;B4 0 0 110;C2 66;D4 70 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};B2&&{ A1 43 85 117;B3 29;B4 0 0 119 76 81 45;C0;B4 29 0 118 119 76 82 45;C0; };D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 74 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 75;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 59 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 120;B3 18;A1 33 60 121;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 58 4 65 76 91;D4 63 4 19 44 75 95 12;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 96;D4 15 5 72 96;D4 17 5 78 96;C4;};D4 16 5 73 96;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 42 86 114;j=$?;for i in 0 1 2;do ((i==2&&j==1))&&break;((! j))||((i))||B2&&A1 18 $((79+i-(i+53)*j)) 107+8*j 94 74||continue;B7 11;B4 0 0 11;C3 $((23+i*(1+i+2*j)));D4 $((24+i*(1+i+2*j))) 18-4*j 82+i-16*j $((112+((3-i)*i-40*j)/2));done;D4 60 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 72 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108;D4 76 24 38;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;D4 65 5 87 116 74;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B6 14 0 4;C3 67;A1 24 75 74;B4 1 1 122||B7 12;B4 0 0 123;B3 23;A2 39 57 30;B6 23 0 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 73;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;A1 4 88;D5 77 44 89;D4 7 11 6;D0 0 N1+18 109;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5

Copy the selected text to the Clipboard by pressing the key combination command-C.

8. Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.

9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter

exec bash

and press return. Then paste the script again.

10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.

If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:

[Process started]

Part 1 of 8 done at … sec
…
Part 8 of 8 done at … sec

The test results are on the Clipboard.

Please close this window.

[Process completed]

The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.

Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.

12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.

14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.

______________________________________________________________

Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

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User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,547 points

Mar 28, 2015 7:21 PM in response to Hincha_Real

can you answer my question about what 'Installmac reset search' icon file is?

It's part of "Genieo." You don't need a program to remove it; just drag it to the Trash and empty. That, however, probably won't solve your problem.

what is the clipboard? And how do I copy and paste

You copy and paste by doing what I wrote earlier. The Clipboard is the area in memory where copied data is stored. If you find these instructions too difficult to follow, I suggest you make a "Genius" appointment at an Apple Store (a free service), or else click the Support link at the top of this page to schedule a call from Apple Support. You'll have to pay for that service if you don't have AppleCare, but the support representative can connect to your computer remotely, if necessary, to guide you.

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Safari quits unexpectedly PLEASE HELP!!

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