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Rainbow Spinning Wheel

I keep getting the RainbowSpinning Wheel on my IMAC 27 inch. I have till Dec 2015 warranty #AppleCare. I have called Apple about 12 times since Saturday. Tried the Disk Utility, Safe Mode, Emptied Cache, Emptied Cookies.... Nothing saved on the computer except for Apps. I have 16gb free, 1.08 of 1.11 tb...... 2 times a Tech & Supervisor took over my computer and found nothing. Added Adware Medic.. nothing found when added. As of just today about 7 times my IMAC 27 inch has locked up with the Rainbow Spinning Wheel. Can anyone help? Thank you, Becky

iMac (27-inch, Late 2012), current operating system

Posted on Mar 25, 2015 9:39 PM

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3 replies

Mar 26, 2015 11:07 AM in response to Becky Trek

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES All Messages

from the log list on the left. If you don't see that list, select

View Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

Apr 27, 2015 12:33 PM in response to Becky Trek

Well this spinning wheel, beachball started back around March 22-24 2015.... here it is April 27, 2015 a month later and still not fixed. With help of Apple people over the phone crashed computer... installed Yosemite again... with nothing else installed... this did not help... so since March 24th a month later have had over 90+ beachballs, spinning wheels. Last week took the Imac 27 in for repairs... well.... STILL NOT fixed... they reinstalled Yosemite again..... plus they scratched the base 2 times.. this makes me soooo angry!!!! 😠 So now I try to keep calling Brian who is the exective in charge and he does NOT return my calls. So hellllooooooooo anyone at Apple home??? I would like to have a new Imac 27 inch and return this defective one. They found zero problems with software & hardware.... Helllloooooooooo I could have told you that... I found the same thing back on March 29th..... smh! Plus got 2 scratches on the base of computer. I do have #Applecare by the way!!!!!


Apple needs to make this right and send me a new IMAC 27 inch. Spent $3,200.00.

Rainbow Spinning Wheel

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