iphone 5 stuck on update

Howdy chevy21,

It looks like your phone is unresponsive at the Apple logo and a loading bar at the bottom. I would recommend you use these troubleshooting steps specifically from the article about these types of issues:

If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on

When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:

1. Make sure that you have iTunes 12 or later on your computer.
2. Put your device in recovery mode.
3. When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.

Thank you for using Apple Support Communities.

Regards,

Sterling