Q: My iPhone5S will no longer connect to my home wifi but others do.
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Mar 29, 2015 7:19 AMby jeremy_v,Good day Telbuoy,
Thank you for contributing to the Apple Support Communities.
It sounds like your iPhone 5s is not connecting to your home Wi-Fi network. You've done a good job of isolating this behavior to your iPhone and home Wi-Fi router.
There are a few more steps that I'd suggest trying next:
Make sure your iPhone is updated to the latest iOS version using the steps in Update the iOS software on your iPhone, iPad, and iPod touch.
Make sure your router is using the settings in Recommended settings for Wi-Fi routers and access points.
Update your Wi-Fi router with the latest firmware and make sure the router supports your Apple product. For more information, contact the manufacturer of your router. (from If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network)
Best Regards,
Jeremy
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Mar 29, 2015 7:32 AMby Ralph9430,I suggest you test the Wi-Fi of your iPhone at other locations such as your local library or coffee shop. Anywhere that free Wi-Fi is available. If your phone connects to other Wi-Fi networks but not your home network, you know the problem lies with your Home network. But if your phone has problems connecting to any Wi-Fi network then there is most likely a hardware issue in your iPhone. In that case make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support. Be sure to back up your device before taking or sending it to Apple.
