I have an early 2009 iMac need advice

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I have an early 2009 iMac need advice

I am new to this forum. As I mentioned in subject I have an early 2009 iMac with 4 GB of Ram. I am up to date with my operating system, running Yosemite 10.10.1.

My problem is that my computer is slow - very slow. It takes forever for the computer to start up and once it up forever for programs to load. Mail is the best example taking it a minimum of 5 minutes to load and in the mean time nothing else will load. RecentlyI started running the disk utility and repairing permissions. That helps a tiny bit. I also got CleanMyMac 2 and use it as well. In reading some of the forum I noticed someone suggested to run an EtreCheck report and post its report which I have done. Any help would be appreciated. Thanks

Problem description:

Very slow starting up, many programs like Mail take forever to load

EtreCheck version: 2.1.8 (121)

Report generated March 26, 2015 at 11:31:44 AM EDT

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Hardware Information: ℹ️

iMac (20-inch, Early 2009) (Verified)

iMac - model: iMac9,1

1 2.66 GHz Intel Core 2 Duo CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1067 MHz ok

BANK 1/DIMM0

2 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Video Information: ℹ️

NVIDIA GeForce 9400 - VRAM: 256 MB

iMac 1680 x 1050

System Software: ℹ️

OS X 10.10.1 (14B25) - Time since boot: 3 days 18:48:22

Disk Information: ℹ️

WDC WD3200AAJS-40H3A0 disk0 : (320.07 GB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 319.21 GB (63.38 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

HL-DT-ST DVDRW GA11N

USB Information: ℹ️

HP Photosmart 7520 series

Apple Inc. Built-in iSight

Seagate Backup+ Desk Mac 2 TB

EFI (disk1s1) <not mounted> : 210 MB

Seagate Backup Plus Drive (disk1s2) /Volumes/Seagate Backup Plus Drive : 2.00 TB (1.39 TB free)

Western Digital My Book 1 TB

EFI (disk2s1) <not mounted> : 210 MB

TIME MACHINE (disk2s2) /Volumes/TIME MACHINE : 999.86 GB (584.21 GB free)

ALCOR Generic USB Hub

Macally Peripherals Macally iKeySlim

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Gatekeeper: ℹ️

Mac App Store and identified developers

Kernel Extensions: ℹ️

/System/Library/Extensions

[not loaded] com.microsoft.driver.MicrosoftMouse (5.0) [Click for support]

[not loaded] com.motorola-mobility.driver.MotMobileUSB (1.2.2 - SDK 10.5) [Click for support]

[not loaded] com.seagate.driver.PowSecDriverCore (5.2.4 - SDK 10.4) [Click for support]

/System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns

[not loaded] com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) [Click for support]

[not loaded] com.motorola-mobility.driver.MotMobileMTP (1.2.2 - SDK 10.5) [Click for support]

[not loaded] com.motorola-mobility.driver.MotMobileUSBLAN (1.2.2 - SDK 10.5) [Click for support]

[not loaded] com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.2 - SDK 10.5) [Click for support]

[not loaded] com.motorola-mobility.driver.MotMobileUSBSwch (1.2.2 - SDK 10.5) [Click for support]

/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 - SDK 10.4) [Click for support]

[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 - SDK 10.5) [Click for support]

[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.4 - SDK 10.4) [Click for support]

Startup Items: ℹ️

MxBtDaemon: Path: /Library/StartupItems/MxBtDaemon

RetroRun: Path: /Library/StartupItems/RetroRun

Startup items are obsolete in OS X Yosemite

Problem System Launch Daemons: ℹ️

[killed] com.apple.ctkd.plist

[killed] com.apple.ifdreader.plist

[killed] com.apple.nehelper.plist

[killed] com.apple.periodic-weekly.plist

[killed] com.apple.wdhelper.plist

[killed] com.apple.xpc.smd.plist

6 processes killed due to memory pressure

Launch Agents: ℹ️

[running] com.hp.productresearch.plist [Click for support]

[loaded] com.motorola.MDMUpdater.plist [Click for support]

[running] com.motorola.motohelper.plist [Click for support]

[loaded] com.motorola.motohelperUpdater.plist [Click for support]

[running] com.oracle.java.Java-Updater.plist [Click for support]

Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]

[running] com.memeo.WDMemeod.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]

[loaded] com.sonos.smbbump.plist [Click for support]

[loaded] com.torch.update.agent.plist [Click for support]

User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[failed] com.facebook.videochat.[redacted].plist [Click for support] [Click for details]

[loaded] com.google.keystone.agent.plist [Click for support]

[failed] com.Hyperlync.HubManager.plist [Click for support] [Click for details]

[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]

User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

System Events Application Hidden (/System/Library/CoreServices/System Events.app)

WDMemeoAgent Application (/Library/Application Support/Memeo/WD Anywhere Backup/Agents/WDMemeoAgent.app)

WDDriveManagerStatusMenu Application (/Incompatible Software/WDDriveManagerStatusMenu.app)

Internet Plug-ins: ℹ️

NPVirtools: Version: 4.0 [Click for support]

Default Browser: Version: 600 - SDK 10.10

Flip4Mac WMV Plugin: Version: 2.4.2.4 [Click for support]

AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]

FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]

Silverlight: Version: 4.0.50917.0 [Click for support]

Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

iPhotoPhotocast: Version: 7.0 - SDK 10.8

SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 10.1.13 [Click for support]

GarminGpsControl: Version: 4.0.1.0 Release - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: Java 8 Update 25 Check version

User internet Plug-ins: ℹ️

CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]

RealPlayer Plugin: Version: Unknown [Click for support]

Safari Extensions: ℹ️

Look Up in SpanishDict

Facebook Cleaner

Ghostery

Facebook Photo Rotator

Facebook Photo Zoom

My eBay Manager

Facebook Ads Blocker

eBaySpy

Franker

Awesome Screenshot

3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

Java [Click for support]

Microsoft Mouse

NetUpdate [Click for support]

Perian [Click for support]

Time Machine: ℹ️

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 319.21 GB Disk used: 255.83 GB

Destinations:

TIME MACHINE [Local]

Total size: 999.86 GB

Total number of backups: 111

Oldest backup: 2013-05-29 02:29:24 +0000

Last backup: 2015-03-26 15:06:29 +0000

Size of backup disk: Excellent

Backup size 999.86 GB > (Disk size 319.21 GB X 3)

Top Processes by CPU: ℹ️

12% WindowServer

5% com.apple.WebKit.Networking

4% Safari

2% Google Chrome

1% coreaudiod

Top Processes by Memory: ℹ️

284 MB mds_stores

116 MB Google Chrome

112 MB Mail

90 MB Safari

73 MB WindowServer

Virtual Memory Information: ℹ️

69 MB Free RAM

1.20 GB Active RAM

1.14 GB Inactive RAM

816 MB Wired RAM

171.19 GB Page-ins

1.30 GB Page-outs

Diagnostics Information: ℹ️

Mar 26, 2015, 07:14:59 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Verizon Cloud Service_2015-03-26-071459_[redacted].crash

Mar 26, 2015, 07:09:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/WDDriveManagerStatusMenu_2015- 03-26-070952_[redacted].crash

Mar 25, 2015, 10:27:42 AM /Library/Logs/DiagnosticReports/discoveryd_2015-03-25-102742_[redacted].crash

Mar 25, 2015, 07:27:20 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Verizon Cloud Service_2015-03-25-072720_[redacted].crash

Mar 24, 2015, 09:42:27 PM /Library/Logs/DiagnosticReports/discoveryd_2015-03-24-214227_[redacted].crash

iMac, OS X Yosemite (10.10.1)

Posted on Mar 26, 2015 8:47 AM

Reply

Answer 1

rkaufmann87

Level 10

140,568 points

Mar 26, 2015 9:15 AM in response to Crhutch

Crhutch,

I see several issues in your report. First I you have installed CleanMyMac which is considered malware by many on these forums. This app is a fraud and tends to create many more problems than it says it solves. You will need to first fully uninstall it, to do so you will need to research how.

Next is your HD is getting close to being full, I would recommend moving some larger libraries, for example iTunes, iPhoto, iMovie to an external HD. This will free up precious space. Finally I see your computer is starved for RAM, this may be caused by the first issue noted.

After you think you have fully uninstalled CleanMyMac run another EtreCheck report and look for any traces of it, if you still find some then your first attempt was not successful.

Good luck.

Reply

Answer 2

Mar 26, 2015 9:20 AM in response to Crhutch

I am up to date with my operating system, running Yosemite 10.10.1.

No you're not. The current OS is OS 10.10.2. 😉

Reply

Answer 3

BobHarris

Level 9

53,147 points

Mar 26, 2015 10:24 AM in response to Crhutch

Pay attention to what rkaufmann87 is saying, because I agree.

Chrome is very resource intensive.

It is possible you are running other memory intensive apps.

You have a lot of 3rd party additions loaded at boot time. Do you really need all of them? Even after you get rid of MacCleaner (as suggested by rkaufmann87).

Do you really need the seagate and WD drive software? The Mac is fairly good at accessing disks without 3rd party intervention.

Any of the 3rd party additions listed by EtreCheck that you do not need, you should consider uninstalling.

That fact that you have

171.19 GB Page-ins

in just about 4 days, says you have about 0.5megabytes per second. That is a huge load on your disk drive.

Either cut back on the RAM intensive apps, or get more RAM. At least 8GB, but if your Mac supports it, 16GB. Crucial.com and MacSales.com (OWC) are well respected by the long term forum contributes.

Reply

Answer 4

Old Toad

Level 10

207,463 points

Mar 26, 2015 10:43 AM in response to Crhutch

The primary culprit is CleanMyMac2. Uninstall it according to the developer's instructions.

If your WD external HDs are just regular external HDs formatted OS X Extended (journaled) connected directly to your Mac you don'd need the WD software to manage it. Uninstall the WD software.

The same goes for the Seagate EHD. It's software is not needed for the Mac to use the drive as a standard EHD. Remove it.

Once you remove the above rerun Etrecheck to confirm they are all gone. Then check to see if performance has improved.

There's no doubt that adding more RAM will make a noticeable improvement in system and application performance. After cleaning out the culprits above check the memory pressure with Activity Monitor for a while to see if it's in the green and constant.

Rerun Etrecheck to check for any killed processes. If none and you have a low Page-out value you may not need additional memory if you're satisfied with the performance.

Reply