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Unable to use Apple TV. We keep getting the message: "Unable to download Apple TV update at this time. Try again later" Any solutions?

Hi, We've been unable to use Apple TV. When we turn it on, we keep getting the message: "Unable to download Apple TV update at this time. Try again later."


Any solutions?

Apple TV

Posted on Mar 26, 2015 9:54 AM

Reply
1 reply

Mar 26, 2015 10:01 AM in response to wendellfromtoronto

Welcome to the Apple Community.


If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:


  1. Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source List
  2. Connect the micro USB cable to the Apple TV and to your computer.
  3. Reconnect the power cable (only for Apple TV 3)
  4. Open iTunes.
  5. Select your Apple TV in the Devices list, and then click Restore.

(You may already have a micro USB cable if you have a camera or other digital device)

Unable to use Apple TV. We keep getting the message: "Unable to download Apple TV update at this time. Try again later" Any solutions?

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