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All replies
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Helpful answers
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Mar 29, 2015 9:28 AM in response to Jayne15by mario49,Hey Jayne15,
Thanks for the question. If I understand correctly, the trackpad will not respond and the keyboard is having trouble too. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
Intel-based Mac notebooks: Troubleshooting unresponsive trackpad issues - Apple Support
One or more keys on the keyboard do not respond - Apple Support
Thanks for using Apple Support Communities.
Have a good one,
Mario
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Mar 29, 2015 9:35 AM in response to Jayne15by spudnuty,It will make it easier to help you w/ your problem to know the exact model, size, year built, RAM installed and OS you're running.
When you say:
" will not recognise any commands on trackpad"
Does the trackpad click?
"will not recignise anything from keyboard."
Tried an external keyboard?
Has there been any incident prior to this failure?
Liquid or dropping?
