I live in Brazil and contacted the company's support to I requested information concerning the model of the same, namely, A1533, which was informed by the carrier while the problem exist and be capable device replacement will not be possible to repla

Question

I live in Brazil and contacted the company's support to I requested information concerning the model of the same, namely, A1533, which was informed by the carrier while the problem exist and be capable device replacement will not be possible to repla

I live in Brazil and contacted the company's support to I requested information concerning the model of the same, namely, A1533, which was informed by the carrier while the problem exist and be capable device replacement will not be possible to replace it lies in ensuring that once the model the same does not match the device approved by the Brazilian telecommunications service ANATEL

Posted on Mar 26, 2015 12:50 PM

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Answer 1

ChrisJ4203

Level 10

230,317 points

Mar 26, 2015 12:53 PM in response to marciofromguaruja

The iPhone warranty is not interneational, it is only valid in the country of purchase. You will have to return the device to the country your purchased it from. I believe the a1533 to be a US iPhone 5s.

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Answer 2

Mar 26, 2015 1:23 PM in response to marciofromguaruja

Apple does not accept international shipments. You'll need to have someone in the US take the phone to Apple or mail to Apple from within the US, if the phone was bought in the US. Same for any other country of original purchase.

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