Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I am not receiving my yahoo email on both my IPhone 6 and IPad Air. I tried deleting the account and reinstalling but still not receiving email. I can access email if I go thru Safari to the yahoo mail page.

I am not receiving yahoo email on my IPhone 6 and IPad Air, both are iOS 8.2. I can only access email by going thru Safari to the yahoo mail page. I tried to delete the yahoo account on the phone and reinstalled, to no avail. Any suggestions how to fix this problem?

iPhone 6, iOS 8.2, Same problem on IPad Air

Posted on Mar 26, 2015 1:43 PM

Reply
4 replies

Mar 28, 2015 11:22 AM in response to LightningO

My wife’s iPad was not downloading Yahoo mail, although her iPhone was. Both used IOS 8.2. We tried deleting the account several times and troubleshooting all of the other settings. The problem appears to have been that allowing the IOS to automatically create the account on the iPad resulted in the wrong settings for the incoming server. The following procedure, pieced together from two websites, fixed the problem for us. So far, so good.

https://portal.smartertools.com/kb/a2659/configure-imap-for-iphone-or-ipad.aspx

https://help.yahoo.com/kb/mobile-mail/imap-server-settings-sln4075.html


On the iPhone, tap Settings.


Tap Mail, Contacts, Calendars.


Tap your Yahoo account, then delete it.


Tap Add Account.


Tap Other.


Tap Add Mail Account.


Complete the Name, Address (email address), Password and Description fields.


Click Next.


Ensure IMAP is selected.


Enter the following incoming mail server information:

Incoming Mail (IMAP) Server - Requires SSL

Server: imap.mail.yahoo.com

Port: 993

Requires SSL: Yes

Hostname is mail.yahoo.com.

Username is your full email address

Password is the same password used to access webmail.


Enter the following outgoing mail server information:

Outgoing Mail (SMTP) Server - Requires SSL

Server: smtp.mail.yahoo.com

Port: 465 or 587

Requires SSL: Yes

Requires authentication: Yes

Username is your full email address

Password is the same password used to access webmail. It may have been entered for you.


Tap Next.


The iPhone will establish an SSL connection to your IMAP and SMTP servers.


That’s all!

Mar 28, 2015 10:56 PM in response to BPHart

Thank you! I was having the same problem where Yahoo email on my phone would no longer connect to the server, but I could access the email account thru my iPad, my Mac, and via a browser, so I knew the password and account settings were correct. I have no idea what changed on March 25th to cause it to stop working, but after several unsuccessful attempts to restart phone, delete and re-add the email account I followed your instructions and it worked the first time.

Mar 29, 2015 8:21 AM in response to BPHart

That kind-of worked.


My Yahoo email stopped working on my iPad Air yesterday (Sat Mar 28) morning. Yahoo email currently works as expected on my iPhone 6. This issue has been occurring sporadically for several months now on one device or the other or both. Deleting and re-adding the account usually solves the issue, but the frequency that I need to do this has become more than just an inconvienance.


Using the instructions that you so kindly provided, I can now receive yahoo email on my iPad Air, but it seems to have lost the Sent and Draft folders. I am still playing with it.


Thanks for for your help.

I am not receiving my yahoo email on both my IPhone 6 and IPad Air. I tried deleting the account and reinstalling but still not receiving email. I can access email if I go thru Safari to the yahoo mail page.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.