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Receiving message on Safari www.protectionalert.info. Error code CSRSS.EXE

this "apple online scan detected" message won't let me forcexquit or anything. Otger apps working. Can't clear history either

iMac

Posted on Mar 26, 2015 11:29 AM

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Question marked as Best reply

Posted on Mar 26, 2015 12:00 PM

1. Force Quit .


Press command + option + esc keys together at the same time. Wait.

When Force Quit window appears, select Safari if not already.

Press Force Quit button at the bottom of the window. Wait.

Safari will quit.


2. Relaunch Safari holding the shift key down.


3. Turn off wifi and turn it back on.


Turn off Wifi. Click Wifi icon in the menu bar and select “Turn Wifi off”.

Visit another website.

You won’t have internet connection.

Turn on Wifi. Click Wifi icon in the menu bar and select “Turn Wifi on”.

Select your Network.



4. Safari > Preferences > Security > Privacy

Cookies and website data:

Click “Details” button.

Remove the cookie related to this, if there is one.


For further info:


http://www.adwaremedic.com/kb/scampopups.php

1 reply
Question marked as Best reply

Mar 26, 2015 12:00 PM in response to Sdobbs85

1. Force Quit .


Press command + option + esc keys together at the same time. Wait.

When Force Quit window appears, select Safari if not already.

Press Force Quit button at the bottom of the window. Wait.

Safari will quit.


2. Relaunch Safari holding the shift key down.


3. Turn off wifi and turn it back on.


Turn off Wifi. Click Wifi icon in the menu bar and select “Turn Wifi off”.

Visit another website.

You won’t have internet connection.

Turn on Wifi. Click Wifi icon in the menu bar and select “Turn Wifi on”.

Select your Network.



4. Safari > Preferences > Security > Privacy

Cookies and website data:

Click “Details” button.

Remove the cookie related to this, if there is one.


For further info:


http://www.adwaremedic.com/kb/scampopups.php

Receiving message on Safari www.protectionalert.info. Error code CSRSS.EXE

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