Q: Phone crashed and in reboot loop

I Have an iPhone 5c. I put in a gmail password which I thought was correct and after a second try the screen went grey then crashed. Since then if I plug it in its on a continuous reboot loop. Have tried to do a recovery then restore but get an error message 4005.

iPad 2

Posted on Mar 26, 2015 12:45 PM

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Q: Phone crashed and in reboot loop

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by Allen A,

Allen A Mar 29, 2015 11:08 AM in response to Sven1970
Community Specialists

Mar 29, 2015 11:08 AM in response to Sven1970

Howdy Sven1970,

The article linked below details a number of steps that can help resolve this error and get your iPhone restored.

iOS: Restore errors 4005, 4013, and 4014
https://support.apple.com/en-us/HT201444

All my best,
Allen
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Q: Phone crashed and in reboot loop

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by Allen A,

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