this apple id has not been used with the app store

Hi Team,


Please i tried installing my OS XYosemite and when it requested for mu Apple ID it gave me the error message "this apple id has not been used with the app store" Any idea what might be the cause.

MacBook Air, OS X Yosemite (10.10.2)

Posted on Mar 26, 2015 12:30 PM

Reply
15 replies

Mar 27, 2015 7:19 AM in response to tonyfromabuja

Yosemite is only available through the App Store. I suggest not using wireless for the download and go with a wired ethernet connection.


And BTW, by using someone else's Apple ID to download the software, you are attaching that software to his Apple ID. Meaning it will show in his previous downloads and not yours should you need to download it again. You really should resolve your Apple ID issue and download it under your own Apple ID.

Nov 22, 2016 7:51 AM in response to tonyfromabuja

I have a new, valid apple id. I have logged in to manage my AppleID and I added payment info to it. I am STILL getting the ridiculous message: "This AppleID has not yet been used with the App store."


WHY?


If one must first make some bogus purchase at the App Store to use recovery that really *****! If that is so THEN SAY SO!!!!!


I am trying to recover my OSX as my disk drive crashed. Using recovery mode all works fine EXCEPT this stupid error. It's also not easy to find info that addresses this problem / roadblock specifically. The info on this page does, however none of the solutions offered resolve the problem. Who says Apple is more user friendly than other platforms?


NOT IN THIS CASE!!!

Nov 22, 2016 8:11 AM in response to KiltedTim

You are making the assumption I purchased the OS. I did not. It was installed at SimplyMac, a registered Apple service center. Unfortunately they ignored / forgot my request to install a case SENSITIVE file system when they wiped the old Snow Leopard to install El Capitan. I am a developer, and I require a case sensitive file system.


Your question is a non-sequitur. The AppleID is new, valid, tied only to that one device. I have added a credit card to it. This is either a BUG or a case of non-disclosed requirements to use recovery mode. Either way it's a real PITA to get past or search for info about. Terrible support on this issue.

Nov 22, 2016 9:23 AM in response to KiltedTim

I am done with SimplyMac. They are either incompetent or overloaded with demand. Either way they refuse to accept responsibility for the mistakes they made, which incidentally I can easily prove. I have not altered the disk that SimplyMac installed El Capitan on with the incorrect filesystem case sensitivity except to create an account.


I have discovered the issue causing "This Apple ID has not yet been used in the App store.". This is simply a case of undisclosed info and requirements. Apple has done a very poor job on documenting the requirements for using recovery mode.


For the multitude of others suffering from this problem I'll review what is required.


1) You must have or create an AppleID and tie a payment method to it using a credit card for example. That is what I did, but that's not enough. There may be other payment options that will also work. There are several ways to create the AppleID if you don't have one. I had no difficulty in finding info on how to do this.


2) There may be other methods, but what worked for me was to boot OSX normally and open iTunes. Sign in with your AppleID. You may get a similar error, "This Apple ID has not yet been used with iTunes." Now however the "Review" button will work, unlike in recovery mode. If you get this message click the Review button and make sure everything is correct. Once you do you will see the "You may now use this AppleID to make purchases from iTunes or the Apple App Store." or something like that. In my case the 3 digit security code was not correct, and I didn't have a Mr. | Mrs. etc "title". Those issues SHOULD have been caught by the "Manage your AppleID" website but guess what, IT DOESN'T!!!


3) Now that the iTunes store has blessed your AppleID you can now restart the system in recovery mode by holding the Option key + R. When you're prompted for your AppleID you will not see the "Haven't used" message.


Now however, I hit a new roadblock: "The item you requested is temporarily unavailable." I suspect this too is a BOGUS error message, and the message should instead be: "The version of OSX you requested is no longer available. Would you like to upgrade to the latest version?" I am speculating here (Apple forces us to do that alot), as an older OS may be available for download but "temporarily unavailable" due to overloaded servers that can't keep up with demand.


I will also warn you that once you get this message and cancel that dialog, any further attempt at clicking the "Install" button will briefly show a progress popup saying "Signing into the App Store", but then NOTHING - no error message or clue to the user as to what is going on. Not even a repeat of the "temporarily unavailable" message. This too is a BUG, or in the very least poor design.


I have another external drive I have installed Sierra on, so I will attempt to recover a Sierra OSX and see if I get the same message or if the "temporarily unavailable" message continues to be the response. If that is the case I will wait until late tonight to try this again, going back to El Capitan.


I hope this detailed info will help others. I'm not holding my breath for Apple to fix their docs or bugs on this issue.


The process of recovering the OS should NOT be this difficult, nor should info on how to do it correctly be so hard to locate !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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this apple id has not been used with the app store

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