HT204268: AOL Usernames can no longer be used with the iTunes Store

Learn about AOL Usernames can no longer be used with the iTunes Store
jonmswit
Level 1 (0 points)

Q: Convert my Apple ID from my aol email address

I keep getting emails telling me to convert my Apple ID from my aol email address, but when I login to iTunes nothing pops up to lead me through the conversion.  I also know 2 people who have not gotten this warning to change their ID.

Posted on Mar 26, 2015 11:56 AM

by King_Penguin,Apple recommended
King_Penguin King_Penguin
Level 10 (132,955 points)
iTunes
A:

It's not to convert your AOL email address account, that is not affected.

 

The email is for AOL username accounts (without the @aol.com on the end of it). If you have any iTunes purchases and/or a balance on that account then you need to convert it by the end of the month - to do that follow the instructions on the page that you posted from : https://support.apple.com/en-gb/HT204268

 

e.g. if currently logged into a different account then log out of it (Store > Sign Out menu option on your computer's iTunes) and log into the AOL username account (it will change to a Store > Sign In option), and then do Store > View Account to view the account - you should be prompted to change it (you can't use an email address that is currently being as an account's primary email address)

Posted on Mar 26, 2015 12:06 PM

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jonmswit

Q: Convert my Apple ID from my aol email address

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  • by King_Penguin,Apple recommended

    King_Penguin King_Penguin Mar 26, 2015 12:06 PM in response to jonmswit
    Level 10 (132,955 points)
    iTunes
    Mar 26, 2015 12:06 PM in response to jonmswit

    It's not to convert your AOL email address account, that is not affected.

     

    The email is for AOL username accounts (without the @aol.com on the end of it). If you have any iTunes purchases and/or a balance on that account then you need to convert it by the end of the month - to do that follow the instructions on the page that you posted from : https://support.apple.com/en-gb/HT204268

     

    e.g. if currently logged into a different account then log out of it (Store > Sign Out menu option on your computer's iTunes) and log into the AOL username account (it will change to a Store > Sign In option), and then do Store > View Account to view the account - you should be prompted to change it (you can't use an email address that is currently being as an account's primary email address)

  • by frank101446,

    frank101446 frank101446 Mar 29, 2015 3:11 PM in response to King_Penguin
    Level 1 (0 points)
    Mar 29, 2015 3:11 PM in response to King_Penguin

    OK,  I did this.  And my new apple ID works fine on my iphone.

     

    However, when I try to log in to App Store, or I Tunes on my ipad, or on my mac, the login screen has m OLD apple ID.  And I cannot click into that box to change it....

     

    Have tried every setting, and other avenue I can find.

     

    How to I update my new apple ID on these other devices.

  • by King_Penguin,Apple recommended

    King_Penguin King_Penguin Mar 29, 2015 11:54 PM in response to frank101446
    Level 10 (132,955 points)
    iTunes
    Mar 29, 2015 11:54 PM in response to frank101446

    On your iPad log out of your account by tapping on your id in Settings > iTunes & App Store and then log back in with the updated version of the account. On your Mac log out via the Store > Sign Out menu option, that will then change to a Store > Sign In option