Q: Not enough memory to print this document

Hello Robert,

Thanks for the reply.

In Mac OS 9, the minimum and preferred memory allocation limits may be set by the user. By selecting the application's icon and selecting "Get Info", a panel provides these fields. The application always shows a suggested memory size. Acrobat Reader 5.0 has a suggested memory size of 12,288 KB, I tried raising it to 24 MB, then again to 128 MB. My computer has 768 MB of RAM.

I used TurboTax 2012 running under Mac OS 10.6.8 to create the PDF file by selecting the "Print Returns to Mail" button. It pulls up a system print window with the PDF button, from which I select the "Save as PDF..." option. On my Mac OS 10.6.8 system, the only printer listed in this window is the "Photosmart C4700 series [B6D0EB]", but this has always been the case, and is what I have always used to print.

I have opened the PDF file, created as described, using Preview, and used "Save As..." to save a new copy, using the "Black & White" Quartz filter, since this version of TurboTax wants to use colored tax forms. This should give me a PDF that is entirely created by Mac OS 10.6.8. I have also opened that PDF file again, and done a "Save As...", using the "Create Generic PDFX-3 Document" Quartz filter. I get the same errors when I try to print either PDF file.

How does one ask the moderators to move a post?

Scott

I think one work-around may be to remove the font issues by performing a "Save as..." TIFF in Preview. I have done this, but run into a problem:

On Mac OS 9.2.1, QuickTime 5.0.2 can only display the first page of the multi-page TIFF created by Preview 5.0.3.

Is there some program that runs under Mac OS 9.2.1 that will open a multi-page TIFF file?

Is there an easy way to save each page to its own TIFF file in Preview?

Update:

I think one work-around may be to remove the font issues by performing a "Save as..." TIFF in Preview. I can select each page of the PDF file individually in the sidebar, select Copy, then New, to create one TIFF file for each page.

I have done this, but run into a problem:

To view TIFF files requires QuickTime 5, but Mac OS 9.1 has QT 4, so I installed 9.2.1 on an external disk, which has QT 5.

For whatever reason, I have never been able to get printing to work properly on Mac OS 9.2.1, which is why I run 9.1.

The system runs very slow and I cannot restart because it says it is printing a job, the job that has been canceling for half an hour.

It is an Apple LaserWriter Select 300, which is a bitmap printer, not PostScript. It does not support AppleTalk, so it cannot be shared.

The slow Mac OS 9.2.1 system and failure to print anything at all was related to the serial port selection. Try as I might to make it use the printer port, it always uses the modem port, so I moved the wire. I can now print from QuickTime, but the result is poor print quality - the print area is only 5.5 x 7.5" and the text is grainy whether the TIFF file was created with 150 or 300 DPI. I can still print fine from Acrobat Reader 4.0, but the pages that had unrecognized fonts still do.

The Acrobat Reader 5.0 folder has several extension files, which I moved to the System folder. Same "not enough memory" error.

The work-around is to use Preview to convert the PDF file to a TIFF file, then use Preview to convert the TIFF file to a PDF file. That eliminates the fonts and instead makes it a bit-mapped file. On the Mac OS 9.x side, I open the file using Acrobat Reader 4.0.? to print. This works and it looks perfect.

This still does not answer why Acrobat Reader 5.0 creates print files that the Finder cannot print, complaining that there is not enough memory. It does make the question moot.