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User profile for user: samm-ii
samm-ii Author
User level: Level 1
0 points

Google Chrome gave me a virus?!

I recently downloaded google chrome and it was working fine for a day. But now when I try to use it a fake website pops up and tells me viruses are trying to get through, then the same two popups come up and I can't exit them. They're both from the website, one claims to be with Norton Security and gives me a phone number to "fix my macbook." The other popup gives me a big long message saying that my macbook is in danger and gives me a different phone number to call. I'm using firefox now and it works fine but is there any way I can fix chrome??

MacBook Pro, OS X Yosemite (10.10.2), null

Posted on Mar 26, 2015 1:25 PM

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4 replies
User profile for user: dominic23
dominic23
User level: Level 10
83,916 points

Mar 26, 2015 2:09 PM in response to samm-ii

1. Force Quit .


Press command + option + esc keys together at the same time. Wait.

When Force Quit window appears, select Safari if not already.

Press Force Quit button at the bottom of the window. Wait.

Safari will quit.


2. Relaunch Safari holding the shift key down.


3. Turn off wifi and turn it back on.


Turn off Wifi. Click Wifi icon in the menu bar and select “Turn Wifi off”.

Visit another website.

You won’t have internet connection.

Turn on Wifi. Click Wifi icon in the menu bar and select “Turn Wifi on”.

Select your Network.



4. Safari > Preferences > Security > Privacy

Cookies and website data:

Click “Details” button.

Remove the cookie related to this, if there is one.


For further info:


http://www.adwaremedic.com/kb/scampopups.php

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Google Chrome gave me a virus?!

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