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activation

Hello,


Can anyone help me please.??


I have a Iphone 5, After a system reset, it comes to the activation screen,

I have typed in the correct Apple id and password

Then a error comes up saying email cannot be used to unlock this Iphone.


I used this before the reset and now----------

iPhone 5, iOS 8.2

Posted on Mar 26, 2015 6:13 PM

Reply
1 reply

Mar 26, 2015 6:14 PM in response to sspri2015

If you're the device's original owner, take the device and its original purchase receipt to a physical Apple Store.

If not, but you're able to contact the person who set the lock, send them this link and tell them to follow its instructions.

If neither of the above applies, you can't activate the device but may be able to get it refunded. Apple won't remove the lock for anyone other than the original owner(assuming they're alive.)


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activation

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