numkrid
Level 1 (0 points)

Q: QuickTime Player7 can't open "video.3gp".  The file may be damaged or may not be a movie file that is compatible with QuickTime Player.  How can i do to open movie file? on OS X 10.10.2

i just tried to open video file on youtube. but it shown "can't open "video.3gp".  The file may be damaged or may not be a movie file that is compatible with QuickTime Player.   How can i solve this issue?

iMac, OS X Yosemite (10.10.2)

Posted on Mar 26, 2015 7:19 PM

by river10,Solvedanswer
river10 river10
Level 1 (10 points)
A:

I had the same issue and could not find anyone else that had the same problem until I saw your message. 

My whole Youtube site was in a strange format.  Finally I happened to scroll down to the bottom of the

Youtube site and I saw something which I think said "mobile" and I believe "computer"  It was set to "mobile"

for some reason and I clicked on "computer" and everything worked!!  Hope this works for you.

Posted on Mar 31, 2015 6:50 AM

Close
numkrid

Q: QuickTime Player7 can't open "video.3gp".  The file may be damaged or may not be a movie file that is compatible with QuickTi ... more

  • All replies
  • Helpful answers

  • by Jon Walker,

    Jon Walker Jon Walker Mar 27, 2015 6:05 AM in response to numkrid
    Level 6 (18,603 points)
    Mar 27, 2015 6:05 AM in response to numkrid

    i just tried to open video file on youtube. but it shown "can't open "video.3gp".  The file may be damaged or may not be a movie file that is compatible with QuickTime Player.   How can i solve this issue?

    In what file type and compression format did you download the YouTube content? I.e., to avoid such issues, you would normally download the source files as content that is natively compatible with your target player or convert incompatible file type/compression format combinations to files that are compatible with your targeted media player.

     

    SJAUG.png

  • by river10,Solvedanswer

    river10 river10 Mar 31, 2015 6:50 AM in response to numkrid
    Level 1 (10 points)
    Mar 31, 2015 6:50 AM in response to numkrid

    I had the same issue and could not find anyone else that had the same problem until I saw your message. 

    My whole Youtube site was in a strange format.  Finally I happened to scroll down to the bottom of the

    Youtube site and I saw something which I think said "mobile" and I believe "computer"  It was set to "mobile"

    for some reason and I clicked on "computer" and everything worked!!  Hope this works for you.

  • by numkrid,

    numkrid numkrid Mar 31, 2015 6:39 PM in response to river10
    Level 1 (0 points)
    Mar 31, 2015 6:39 PM in response to river10

    Thank you river10

    So, We got same problem. Thank you for your answer.

    I can play video on Youtube right now.

  • by drzzx1100,

    drzzx1100 drzzx1100 Apr 14, 2015 4:57 PM in response to numkrid
    Level 1 (0 points)
    Apr 14, 2015 4:57 PM in response to numkrid

    scrolling down to the bottom of that strange formated youtube page and clicking on "pc"  fixed my problem too, only after  hours of trying other things to no avail, don"t know how "mobile" got checked in the first place, thanks for your post.

  • by rwyates,

    rwyates rwyates Jun 10, 2015 2:47 PM in response to numkrid
    Level 1 (0 points)
    Jun 10, 2015 2:47 PM in response to numkrid

    Such a simple fix for a *really* frustrating problem.  Thanks so much for the help!

  • by irtx,

    irtx irtx Sep 6, 2016 10:22 AM in response to numkrid
    Level 1 (4 points)
    Sep 6, 2016 10:22 AM in response to numkrid

    ¡Beautiful! Thank you... mine said "mobile" and "desktop." One click and the problem has (knock on wood) gone away.