Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Safari freezing with iOS 8.2

SSince upgrading to 8.2 my iPads constantly freeze or alternatively quit after after typing in 2 letters. A reset seems to help for a short time, but it then starts again.

Posted on Mar 26, 2015 7:19 PM

Reply
Question marked as Best reply

Posted on Mar 29, 2015 2:08 PM

Hi there Henry Spindler1,

As I understand it your iPad keyboard is causing the app you're using to become unresponsive. I would start by quitting all the running apps on the device that use the keyboard, as well as the Settings app:


iOS: Force an app to close

Double-click the Home button.

Swipe left or right until you have located the app you wish to close.

Swipe the app up to close it.


When you have done that restart the device and test the issue again:


iOS: Turning off and on (restarting) and resetting


If the issue persists, backup your device to iTunes, then restore it as new and verify that it works.


How to erase your iOS device and then set it up as a new device or restore it from backups


If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.


Thank you for using Apple Support Communities.

Cheers,

Sterling

1 reply
Question marked as Best reply

Mar 29, 2015 2:08 PM in response to Henry Spindler1

Hi there Henry Spindler1,

As I understand it your iPad keyboard is causing the app you're using to become unresponsive. I would start by quitting all the running apps on the device that use the keyboard, as well as the Settings app:


iOS: Force an app to close

Double-click the Home button.

Swipe left or right until you have located the app you wish to close.

Swipe the app up to close it.


When you have done that restart the device and test the issue again:


iOS: Turning off and on (restarting) and resetting


If the issue persists, backup your device to iTunes, then restore it as new and verify that it works.


How to erase your iOS device and then set it up as a new device or restore it from backups


If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.


Thank you for using Apple Support Communities.

Cheers,

Sterling

Safari freezing with iOS 8.2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.